Charging Infrastructure Specialist

7 days ago

Singapore beBeeElectrical Full time
Job Overview
We are seeking a skilled Charging Infrastructure Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation and maintenance of EV charging infrastructure across various sites.

Key Responsibilities:

  • Site Inspections & Compliance: Conduct regular inspections to ensure chargers meet safety, cleanliness, branding, and operational standards.
  • Serviceability & Maintenance: Perform basic troubleshooting, coordinate preventive and corrective maintenance, and ensure charger uptime and usability.
  • Real-Time Monitoring & Issue Management: Monitor backend systems for faults or outages, address minor on-site issues, and escalate complex problems to technical teams or OEMs.
  • Performance Reporting & Analytics: Track usage, downtime, and energy data; generate performance reports; and recommend improvements based on analytics.
  • Vendor & Partner Coordination: Liaise with OEMs, maintenance vendors, and service providers to ensure SLA compliance and efficient operations.
  • Documentation & Reporting: Maintain accurate logs of site visits, inspections, and maintenance activities; submit regular operational reports.
  • Customer Support (Level 2): Handle escalated user issues related to charging, payments, or equipment, and support field teams in customer interactions.

Requirements:

  • Diploma / Bachelor's degree in Electrical Engineering, Electronics, Energy, or a related technical field.
  • 1–3 years of experience in EV charging infrastructure operations, energy systems, or facility management preferred.
  • Basic understanding of network connectivity, backend monitoring tools, and IoT-based systems.
  • Strong analytical, problem-solving, and communication skills.
  • Comfortable with tools like MS Excel, Google Sheets, and operations dashboards.
  • Travel site to site to check on EV Charger condition and maintain serviceability.

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