Client Relation Executive

4 hours ago

Singapore GENIC (SINGAPORE) PTE. LTD. Full time
Duties and Responsibilities
As a Client Relation Executive, you will be reporting to the Director. Your principal duties include but are not limited to the following:

• Maintain organized sales records and report month-end goal-setting to the senior management team.

• Support management by completing orders and keeping customers informed of delays and delivery dates

• Ensuring the adequacy of sales-related equipment or material

• Responding to complaints from customers and giving after-sales support when requested

• Handle the processing of all orders with accuracy and timeliness

• Establish the planning process for the company by converting the Sales forecast into a feasible
manufacturing plan;

• Oversee preparation and timely release of raw materials to production to meet production orders. Track usage of raw materials to production;

• Prepare monthly reports on the performance of production and highlight issues and bottlenecks that may potentially impact the achievement of the production schedule and customer satisfaction;

• Preparation of various monthly reports for Management (Sale & Purchase Invoice Summary, Sales & Sales Profit Report, Sale by Segment Sale Report, Unit Price Calculation, Bi-yearly Sales Budget Report, etc.)

• Ad hoc duties as assigned by management.
Qualifications

• Has good time management skills

• Good understanding of manufacturing process, and reasonable expectations as to what can be accomplished within a certain timeframe

• Ability to analyze consumer data to optimize sales efforts

• Advanced analytical and problem-solving skills
Requirements
. Minimum Diploma in Engineering/Sales/Marketing or equivalent with 1-2 years of sales experience in a recent relevant manufacturing environment is preferred
. Candidates without prior experience are welcome to apply
. Strong communication and interpersonal skills, with the ability to engage with customers at all levels
. Positive attitude and willing to learn

• Willing to travel, usually to Malaysia to visit supplier and customer( once per month, 2-3 days per trip )

• Able to converse in Mandarin to communicate with our counterpart in China.
Other Information
. Mon-Fri 08:30-18:00
. Medical Benefit
.14-day Annual Leave
. Bonus
. Work Life Balance
. Work Location: Woodlands

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