Regional High Harm Policy Manager

Regional High Harm Policy Manager – Singapore & Philippines – Trust and Safety Responsibilities: Draft, analyse and update policy documentation for the Singapore and Philippines market, leveraging regional insights which are in line with our global approach to Trust and Safety; Formulate policy enforcement strategies for high‐harm areas such as Hate, Violent Behaviours and Dangerous Actors, Mental Health, Integrity and Authenticity and Human Exploitation, specific to the Singapore and Philippines market; Oversee the creation and maintenance of policy guidance and occasional training documents for the Singapore and Philippines market and for high‐harm policy areas, for moderators and other internal Trust and Safety teams; Act as the policy point of contact for Singapore and Philippines in coordination with regional and global stakeholders, and respond to content related issues that might arise; Manage cross‐functional relationships with senior regional stakeholders. Collaborate with Policy, Product, Operations, Legal, Public Policy and Public Relations teams to build consensus on, and evolve, content policies where necessary; Work closely with cross‐functional partners and external experts to stay up‐to‐date on emerging social media trends in Singapore and Philippines, to predict and prevent content violations of TikTok's Community Guidelines. Qualifications: Minimum Qualifications: Experience in policy development, policy enforcement, public policy or escalations management. Direct experience in the technology sector is a plus. Deep understanding of the Singapore and Philippines market, including regional socio‐cultural norms and public discourse on content safety considerations. Proficiency in Tagalog is required to support users and stakeholders in the Philippines, and to ensure accurate policy assessment that reflects regional context, language, and cultural nuances. Passionate about exploring how evolving technology, media dynamics, and cultural trends impact content safety and digital wellbeing. Excellent oral and written communication skills and an ability to communicate complex ideas to multiple stakeholders. An ability to formulate accurate and balanced policy assessments that are principled and defensible, in a dynamic environment or ambiguous situations. Preferred Qualifications: Ability to work in a high‐tempo environment, adapt and respond to day‐to‐day challenges of the role. Ability to prioritise, balance and thoughtfully execute the core responsibilities of the role along with critical policy related projects. Motivated, collaborative and adaptive individual with a can‐do attitude that can work well as a team and take on the demands of the role. About TikTok TikTok is the leading destination for short‐form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Trust & Safety TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence‐based programmes, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person‐centred, innovative and integrated approach. Referrals increase your chances of interviewing at TikTok by 2x. #J-18808-Ljbffr