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FRMT Apps Support Intmd Analyst
3 weeks ago
Job Summary
We are seeking an experienced
(3+ years)
and to join our Production/Application support team. The ideal candidate will bring a blend of good technical skills
Unix, SQL, ITIL, Autosys, Big Data . The ideal candidate will bring a blend of strong technical skills ( Unix, SQL, Big Data technologies ) and good domain expertise in financial services (e.g: Securities,
secured financing , rates,
Liquidity reporting ,
Derivatives ,
front office/back-office system , trading lifecycle)
Key Responsibilities
Provide
L2 production support
for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
Monitor and resolve incidents
related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
Proactively manage alerts, logs and jobs using
Autosys, Unix tools, and monitoring platforms
(
ITRS/AWP
).
Execute advance SQL queries
and scripts for data analysis, validation, and issue resolution.
Support multiple applications build on
stored proc, SSIS, SSRS, Big data ecosystems ( hive, spark, Hadoop ) and troubleshoot data pipeline issues.
Maintain and improve knowledge bases, SOPs, and runbooks for production support.
Participate in change management and release activities, including deployment validations.
Lead
root cause analysis ( RCA)
, conduct post incident reviews, and drive permanent resolutions.
Collaborate with
infrastructure teams on capacity, performance, and system resilience
initiatives.
Contribute to continuous
service improvement, stability management and automation initiatives .
Required Skills & Qualifications
Bachelor's or master's degree in computer science, Information Technology, Engineering, or a related field.
3+ Years of experience in application or production support with 2+ years at a Advance level.
Strong hands-on experience with.
Unix/Linus ( scripting, file manipulation, job control)
SQL ( MSSQL/Oracle or similar, Stored proc, SSIS, SSRS )
Big Data technologies ( Hadoop, Hive, Spark )
Job Schedulers like Autosys.
Log analysis tools.
Solid understanding of financial instruments and trade lifecycle ( Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management )
Knowledge of front office/back office and reporting workflows and operations.
Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
Effective communication and stakeholder management skills across business and technical teams.
Experience with ITIL processes, including incident, problem and change management.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
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