FRMT Apps Support Intmd Analyst

1 week ago

Singapore Citi Full time

Overview

Join to apply for the FRMT Apps Support Intmd Analyst ( Unix, SQL, Big Data technologies) role at Citi .

Job Summary

We are seeking an experienced (3+ years) and to join our Production/Application support team. The ideal candidate will bring a blend of strong technical skills Unix, SQL, Big Data technologies and good domain expertise in financial services such as securities, secured financing, liquidity reporting, derivatives, front office/back-office systems, and the trading lifecycle.

Key Responsibilities

  • Provide L2 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
  • Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
  • Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms (ITRS/AWP).
  • Execute advanced SQL queries and scripts for data analysis, validation, and issue resolution.
  • Support multiple applications built on stored procedures, SSIS, SSRS, Big Data ecosystems (Hive, Spark, Hadoop) and troubleshoot data pipeline issues.
  • Maintain and improve knowledge bases, SOPs, and runbooks for production support.
  • Participate in change management and release activities, including deployment validations.
  • Lead root cause analysis (RCA), conduct post-incident reviews, and drive permanent resolutions.
  • Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
  • Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification

  • Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
  • 3+ years of experience in application or production support with 2+ years at an advanced level.
  • Strong hands-on experience with Unix/Linux (scripting, file manipulation, job control).
  • SQL (MSSQL/Oracle or similar, stored procedures, SSIS, SSRS).
  • Big Data technologies (Hadoop, Hive, Spark).
  • Job schedulers like Autosys.
  • Log analysis tools.
  • Solid understanding of financial instruments and trade lifecycle (Equities, Fixed income, Secured Financing, Derivatives, Liquidity management).
  • Knowledge of front office/back office and reporting workflows and operations.
  • Excellent analytical and problem-solving skills, with the ability to work in a time-sensitive environment.
  • Effective communication and stakeholder management skills across business and technical teams.
  • Experience with ITIL processes, including incident, problem and change management.

Note: Citi is an equal opportunity employer; qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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