CMC Markets | Sales Trader

CMC are hiring We have a permanent opportunity for a Sales Trader to join our team. This role will be based onsite 5 days per week in our Singapore office.
CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.
The role of the Sales Trader is to provide a continuous daily mix of exceptional business development, relationship management, as well as provide execution services and risk management to the most valuable clients of CMC. By achieving this high level of service the desired aim is to maximise Premium Client retention, along with growing and improving CMC’s business through a mix of client referrals and networking. CMC Markets Sales Trading desk boasts the lead position for premier services of its type in the Singapore CFD retail derivatives industry.
ROLE AND RESPONSIBILITIES
Business Development
Develop and initiate the business strategy to grow the HNW retail and Accredited Investor trading volumes for the Singapore office.
Drive the growth of and own the sales trading proposition in Singapore.
Proactively enhance business through client referrals, networking, workshops/seminars, and industry contacts.
Provide seminars and attend sales events for premium clients/prospects as required, including creating appropriate material in conjunction with education and marketing.
Work with the rest of the Sales team (Education and New Business) to input and help drive the acquisition, retention, and increased trading activity for all clients.
Responsible for sales trading on a day-to-day basis, dealing in investments as principal and executing orders on behalf of clients.
Account Management
Respond to and manage sales trading & Institutional inbound queries professionally and efficiently, both calls and emails.
Provide pro-active end-to-end, high-quality relationship management for our premium value clients to ensure a positive, tailored trading experience, optimizing revenue growth for the business.
Constantly improve and innovate to create real points of differentiation in our markets.
Identify and realize opportunities to educate our premium value clients on our products and range of services.
Apply individual insight to proactively identify ways to improve our service proposition to premium value clients.
Take ownership for driving an excellent client experience for our premium value clients through all touch points in the client lifecycle.
Execute retention plans to maximize retention of the premium clients for the business.
Work with external and internal partners to gather accurate feedback from clients to drive future improvement and platform development.
Keep abreast of global and economic news to provide execution trading support to premium value clients.
Assist team members in analyzing and understanding CMC Markets’ USPs and those of our competitors to optimize the Company’s position in the marketplace.
Ensure all interactions and communication with other CMC functions such as Trading, Business Operations, etc. are of the highest standard.
Willingness and commitment to entertain clients, including ‘out of hours’ commitment on evenings and weekends, as part of your relationship management and business development expectations.
Provide insightful, directed, and knowledgeable market-based dialogue with premium clients.
Work closely with the rest of the Executive Committee to deliver on office targets and revenues and develop future business/marketing strategies.
Product Management
Be the product and platform expert for both internal and external stakeholders, competently demonstrating and educating clients in its use.
Media
Ad-hoc media commentary may be required, both written and verbal. Provide backup on written commentary, as a selling point for the service.
Provide insightful, directed, and knowledgeable market commentary for PR purposes.
Compliance
Understand and adhere to local and global compliance guidelines and relevant regulations for the jurisdiction of operation.
Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
Ensure that we provide a clear, fair, and consistent high-quality service that presents a professional and positive image of CMC Markets.
Take all reasonable steps to ensure appropriate confidentiality, ensuring all privacy and GDPR and SMCR requirements are upheld.
KEY SKILLS AND EXPERIENCE
Minimum 3-5 years’ experience in derivative and financial sales.
Proven track record of business development in B2C and B2B relationships.
The ability to bring across a book or network of clients is highly desirable.
Able to work in a high-pressure and target-driven environment.
Deep knowledge and experience of global financial markets, across asset classes.
Strong analytical and problem-solving skills.
Highly numerate and strong attention to detail.
Good written and verbal ability of complex financial concepts.
Excellent communication skills are essential.
Excellent telephone manner and interpersonal skills.
Energetic and highly motivated with a strong desire and drive to succeed.
Very well organized with good time management skills, able to take proactive action when necessary.
Tertiary Degree in relevant discipline (Business, Finance, Economics, etc.).
RG 146 certification.
Proven ability to trade on behalf of clients in an accurate and timely manner.
Sound knowledge of platform and phone dealing processes.
Ability to verbally communicate client orders to sales traders and dealers.
Suitability to be an FCA SMCR Certification Function.
Experience in similar roles.
Experience in the retail derivatives industry.
Post-graduate Degree in relevant discipline.
BENEFITS
Charity give-back days.
1 extra annual day of leave for your birthday.
Medical benefits.
Social Club, , LinkedIn Learning, and more.
Receive an extra day of annual leave after each year of service (max 25 days of annual leave after 5 years of service).
CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work.
About Us
CMC Markets is one of the world’s first fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.
Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there.
We're trusted by investors globally, but also by banks, brokers, funds, and trading desks through our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential.
We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people.
#J-18808-Ljbffr