Senior Implementation Lead(Ebao)

3 days ago

Singapore FPT ASIA PACIFIC PTE. LTD. Full time

Roles & Responsibilities Delivery Leadership Lead the end-to-end implementation of eBao Gemini / InsureMO modules (Policy Admin, Claims, Product Engine, API Integration). Review and validate all functional and technical deliverables from the offshore team before client submission. Participate in design and configuration workshops; guide the offshore team in applying best practices from prior eBao projects. Manage daily interaction with clients business, IT, and vendor teams to ensure alignment and quality. Solution & Configuration Expertise Be hands-on with product configuration, workflows, and rule setup in eBao (Gemini/InsureMO). Understand how to manage customer configurations, environments, and test data. Build reusable configuration templates, documentation, and checklists to accelerate the next projects. Capability Development Mentor the offshore team in areas such as: Product configuration & parameterization InsureMO API exposure & orchestration Test case design & defect triage Deployment & environment management Define skill maturity models for BAs, testers, and configurators to track progress toward implementation-certified level. Client & Vendor Coordination Serve as technical and functional spokesperson during client workshops and vendor syncs (with eBaoTech). Review solution design and implementation plans together with eBao consultants. Escalate and resolve issues proactively across client, vendor, and FPT teams. CoE Framework Establishment Co-define COE structure, process standards, and documentation. Create a knowledge base (configuration guide, testing templates, deployment standards) for reuse. Support internal training and certification roadmaps with eBaoTech. Requirements: 5+ years implementing eBaoTech solutions (Gemini / InsureMO / Policy Admin / Claims / Billing). Experience in both configuration and integration. Strong understanding of Life / General / Health insurance workflows: policy, claims, endorsements, billing. Familiar with eBao configuration console, APIs, JSON mapping, middleware/integration (InsureMO), SQL, and cloud environments. Experience leading at least 23 end-to-end eBao implementations (insurer or partner side). Strong stakeholder management, mentoring capability, and ability to handle ambiguity in early-stage COE setup. eBao InsureMO Certified Implementation Professional, Agile/Scrum Master, ISTQB (for QA background). Tell employers what skills you have MentoringJSONLeadershipData ModelingVisioEnvironment ManagementVendor CoordinationSQLAuthorizationHealth InsuranceOrchestrationAPIStakeholder ManagementTest DataMapping

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