Customer Experience Operations

A customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...

A leading service provider in Singapore is looking for a Manager to oversee daily operations, enhance customer satisfaction, and supervise administrative functions. The candidate should have strong leadership and communication skills, with a minimum of 2-3 years of experience in administration or customer service. This role includes training junior staff and...

A leading customer service company in Singapore is seeking an experienced professional to manage customer operations and services. The ideal candidate should have strong leadership capabilities and excellent customer-facing skills, with over 3 years of managerial experience. Responsibilities include overseeing operations, ensuring seamless coordination among...

**Description**: **Responsibilities**: - Make outbound calls to customers to check on their experience, ensure their satisfaction, and identify areas for improvement - Navigate systems and make reports to track and analyze customer feedback and satisfaction - Receive and resolve more complicated cases that are escalated from frontline customer service...

**Responsibilities**: - Make outbound calls to customers to check on their experience, ensure their satisfaction, and identify areas for improvement - Navigate systems and make reports to track and analyze customer feedback and satisfaction - Receive and resolve more complicated cases that are escalated from frontline customer service agents - Work with...

A growing retail company in Singapore is seeking a Customer Service Manager. This role involves leading the Customer Experience department, managing order processing, and resolving customer issues. Ideal candidates will have a diploma in Business Management and at least 4 years of experience in contact center operations with supervisory experience. Strong...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,700 - $4,000 Per Month **Date Posted** 18 minutes ago Additional Details **Job ID** 34546 **Job Views** 1 Roles & Responsibilities **About the Company** PolicyPal Tech Pte. Ltd. is one of the leading InsurTech companies in Singapore that believes in bringing tech...

A company in Singapore is seeking a Manager to oversee daily operations, support administrative functions, and enhance customer satisfaction. The ideal candidate will possess strong leadership, communication, and problem-solving skills, alongside a minimum of 2-3 years of experience in administration or customer service. Proficiency in Microsoft Office is...

About Us Lucence is a pioneering precision oncology company with a bold vision: a world where cancer is defeated through early detection and timely treatment. Our cutting‑edge liquid biopsy tests use advanced molecular profiling to guide personalized cancer therapies, transforming how cancer is diagnosed and treated. At Lucence, we are shaping the future...

A leading transportation company in Singapore seeks an Assistant Manager (Operations) to coordinate customer service initiatives and oversee operational performance. The ideal candidate should have a minimum of a diploma, 4 years of senior supervisory experience, and the ability to work in a dynamic environment. This role offers opportunities for...