
Veterinary Front Desk Coordinator
2 weeks ago
Job Summary
We are seeking a Front Desk Coordinator to be the primary point of contact for clients. This role involves handling appointments, inquiries, and payments while ensuring seamless front-desk operations.
Key Responsibilities:
- Greet clients and pets warmly upon arrival
- Answer phone calls, respond to messages, and manage appointment scheduling
- Handle billing, payments, and record-keeping
- Maintain a clean and organized reception area
- Assist clients with basic inquiries about services and procedures
- Communicate efficiently with veterinarians, nurses, and other staff to ensure smooth operations
- Support administrative tasks as needed
Requirements:
- Previous experience in customer service or front desk (veterinary or medical setting preferred)
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Comfortable working with software applications
- Friendly, patient, and able to stay calm under pressure
- Willingness to work flexible hours
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