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Veterinary Front Desk Professional
3 weeks ago
Job Summary
Seeking an experienced front desk professional to provide exceptional client service and support veterinary operations. Key responsibilities include greeting clients, scheduling appointments, handling billing and record-keeping, maintaining a clean reception area, and communicating with staff members.
Key Responsibilities:
- Greet clients warmly upon arrival
- Answer phone calls and manage appointment scheduling
- Handle billing, payments, and record-keeping
- Maintain a clean and organized reception area
- Assist clients with basic inquiries about services and procedures
- Communicate efficiently with veterinarians, nurses, and other staff to ensure smooth operations
Requirements:
- Previous experience in customer service or front desk (veterinary or medical setting preferred)
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Comfortable working with software applications
- Friendly, patient, and able to stay calm under pressure