Leadership Team Member

3 days ago

Singapore beBeeLeader Full time

Centre Management and Sales Leadership Role

As a key member of our leadership team, you will play a pivotal role in driving the success of our centres. Your primary mission is to actively support and contribute to the overall growth and development of our business.

Key Responsibilities:

  • Performance Enhancement and Feedback - Regularly evaluate and improve the performance of our front desk team, ensuring excellent service and effective customer communication.
  • Enhance Centre Experience - Administer logistical and facilities maintenance operations to maintain a seamless and well-maintained working environment.
  • Sales and Growth - Achieve assigned monthly targets for lead generation, sales/enrolments, and lead-conversion, while mentoring team members to achieve their individual targets.
  • Workplace Culture and Etiquette - Promote a positive work environment aligned with our company values, addressing challenges and organizing staff welfare events.
  • Customer Relationship Management - Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members.
  • Communication and Transparency - Ensure consistent and aligned communications across all channels, proactively communicating any issues or potential concerns to the management team.

Required Skills and Qualifications:

  • A minimum of 2 years of experience in a related field, with at least 1 year in a team-leader position.
  • Strong verbal and written communication skills are essential for effective collaboration and leadership.
  • Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre.

Benefits:

  • Competitive salary and incentives.
  • Medical and insurance coverage.
  • Annual leaves and sick leaves.
  • In-house learning, development, and training opportunities.
  • Professional career development opportunities.
  • Complimentary music lessons.

Others:

  • Work equipment including IT devices is provided.
  • Vibrant and supportive company culture.

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