Applied Materials, Inc. | Technical Trainer
3 weeks ago
Presents standard or moderately customized technical training courses using prepared or customized materials; conducts training at customer sites which may involve both domestic and international travel of short duration; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off-shift and/or weekends as assigned.
Learns and maintains a level of product technical knowledge sufficient to prepare and present defined product courses; completes certification on all product related courses to include safety modules; complete certification on second platform and/or processes; actively certifies others.
With assistance, develops technical training materials to include new courses for new products requiring System Business Units research and collaboration; frequently develops customized training materials per customer needs; creates new teaching media; creates and augments documentation to fill gaps in released materials; provides training and guidance to other department personnel in the standard course development process and in Instructional System Design.
Will review system maintenance activities; helps to ensure system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
Is knowledgeable of the technical training organization and operations and the AGS organization; helps to market technical courses/products available; assists in building customer relationships and selling technical training products.
Interface skills in dealing with customers and employees; anticipates, prevents and resolves customer satisfaction issues.
Communicates periodically with product groups to obtain current product information for course updates; represents technical training at routine divisional meetings and internal conferences; functions as lead on projects of moderate scope and complexity.
Supports GPS in the generation of documents. Ensures field usage.
Develop new procedures and Best Known Methods.
First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test.
Develop technical materials.
Observe technical activities to determine operating procedure and detail.
Interview personnel to become familiar with products & methods.
Study technical documents to integrate technology, operating procedure, production sequence and detail.
Review published materials and recommend revisions.
Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings.
Functional Knowledge
Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
Business Expertise
Understands key business drivers; uses this understanding to accomplish own work.
Leadership
No supervisory responsibilities but provides informal guidance to new team members.
Problem Solving
Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
Impact
Impacts quality of own work and the work of others on the team; works within guidelines and policies.
Interpersonal Skills
Explains complex information to others in straightforward situations.
- Support 2nd shift training when needed
- Work on 2 locations when needed (Changi North Crescent or Tampines Park)
Qualifications
Education:
Bachelor's Degree
Years of Experience:
2 - 4 Years
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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