Resort Guest Service Representative

**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Front Desk Receptionist**to join our team! As the **Front Desk Receptionist**, we rely on you to: - Provide all-rounded guest services such as checking in and out - Contribute towards a memorable resort experience for all guests - Handle all guest requests in a timely, professional, and...

Shangri-La Rasa Sentosa, Singapore We are looking for a Front Desk Receptionist to join our team!As the Front Desk Receptionist , we rely on you to: Provide all-rounded guest services such as checking in and out Contribute towards a memorable resort experience for all guests Handle all guest requests in a timely, professional, and efficient manner Provide a...

Immersive Guest Experience SpecialistJob DescriptionThe Call Centre is the heartbeat of our resort, providing seamless communication with guests through various channels. As an Immersive Guest Experience Specialist, you will oversee the day-to-day activities of the Call Centre to ensure exceptional productivity and service quality.Key Responsibilities:Handle...

**Job Description**: **Sofitel and its Ambassadors** The Sofitel brand is based on three core values guaranteed by each employee every day: A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness. Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service....

Job Title: Call Centre SpecialistAbout the RoleThe Call Centre serves as the central communication hub of the Resort, providing guests with timely and professional assistance through phone, email and messaging channels. As a Call Centre Agent, you will handle a range of enquiries, requests and coordination with relevant departments to meet and deliver...

Job Title: Call Centre Specialist About the Role The Call Centre serves as the central communication hub of the Resort, providing guests with timely and professional assistance through phone, email and messaging channels. As a Call Centre Agent, you will handle a range of enquiries, requests and coordination with relevant departments to meet and deliver...

Front Desk Receptionist Job DescriptionWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team.Key Responsibilities:Guest Services: Provide exceptional guest services, including check-in and check-out procedures.Maintain a Memorable Resort Experience: Contribute to creating an unforgettable experience for all guests.Effective...

Job DescriptionWe are seeking a Guest Services Representative to join our team. The ideal candidate will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences.The Guest Services Representative will work closely with the Front Office Manager to maintain high standards of customer satisfaction, efficiently...

Shangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide...

We are seeking a dedicated Guest Service Representative to join our team.As a Guest Service Representative, you will be responsible for ensuring that all guests have an exceptional experience during their stay with us. This includes providing excellent customer service, handling guest inquiries and resolving any issues that may arise.The ideal candidate will...