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Senior associate/assistant manager, partnerships
2 months ago
An exciting opportunity for like-minded individuals passionate about e Commerce and wanting to make a difference in the transformational journey awaits you You will be part of the marketing team in i Shop Changi, the tax and duty-free online platform of Changi Airport, responsible for leading partnership programmes and special innovations to cover growth strategy in areas of customer acquisition and new businesses, across two segments – travel retail and domestic business.Job Description Expand on an existing framework of partnership programmes for i Shop Changi that is not limited to finance and lifestyle partners to deliver exponential new customer acquisition growth for both its segments: travel retail and domestic business. This would include sourcing, negotiating, and clinching partnerships and operationalizing the activities within said programme. Support and implement projects aimed at bringing new sales growth to i Shop Changi. The projects will require proactive sourcing and negotiations with, but not limited to, airline partners, hotel chains, and consumer brand groups to secure collaboration. Collaborate and build internal, cross-functional teams across Marketing, Tech, and Business Development to design and deploy relevant and meaningful products and programmes. Constantly track and evaluate both partnership and loyalty programmes’ performances and investigate opportunities to recommend and optimize promotions and strategies that drive key performance metrics (e.g., ROI, new customer acquisitions, repeat purchases). Manage the respective programmes’ P&L, ensuring that all targets are achieved and all planned activities are completed within budget. Maximize revenue opportunities by sourcing funds from partners and co-branded marketing activities. Requirements Minimally 4 years of partnerships, loyalty/reward programmes, and/or business development experience. Experience in developing partnership programmes with a proven track record of securing exponential new customer growth. Excellent analytical capabilities, negotiation, and communication skills. Strong interpersonal skills to broadly influence and effectively forge partnerships both internally and externally. Demonstrated ability to manage multiple projects under tight deadlines in a dynamic, fast-paced environment. Demonstrated ability to take initiative with projects and anticipate issues of concern. Positive attitude and able to work independently, but also collaborate as an effective team member in shared knowledge and best practices. Experience in digital campaign management and a background in e-Commerce will be an advantage. #J-18808-Ljbffr
