Business Leader in Logistics and Customer Support

2 days ago


Singapore beBeeManagement Full time

Logistics and Customer Support Manager

We are seeking an experienced professional to lead our team in customer support and logistics functions across the SEA region. This role is perfect for a motivated individual who enjoys working in a fast-paced environment and has excellent communication skills.

This is an exciting opportunity to take on a leadership role and make a real impact in our organization.

About the Job

  • Manage order processing, shipment coordination, and invoicing while ensuring service excellence.
  • Resolve any customers' issues, complaints, and coordinate with global teams on technical queries, warranties, and certifications.
  • Maintain strong relationships to align service expectations and support.
  • Review structure, drive efficiency, and ensure compliance with quality standards.

Key Responsibilities:

  • Leadership of a team of executives in customer support and logistics functions.
  • Effective management of order processing, shipment coordination, and invoicing processes.
  • Resolving customer complaints and coordinating with global teams on technical queries.
  • Developing and maintaining strong relationships with customers and stakeholders.

Requirements:

  • Minimum 7 years of experience in order management and logistics coordination, with at least 3 years of leadership experience.
  • Degree/Diploma in Business or Supply Chain related discipline.
  • SAP knowledge required.

The ideal candidate will have excellent leadership skills, strong communication abilities, and a proven track record of success in logistics and customer support.



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