Eldercare Programme Executive
3 days ago
The Job
This role is responsible for overseeing the Case Management and Afterlife Memorial Service for our elderly members.
Responsibilities
Afterlife Memorial Service
Possess a good understanding of the Charity's programmes and services.
Handle the collection, cremation, and burial of the deceased with the help of the external Funeral Director.
Create, maintain, and update accurate case files and a database of the Afterlife Memorial Service (AMS) members.
Handle AMS Hotline and follow up with cases reported from the Hotline.
Gather and prepare supporting documents for government agency submissions.
Prepare monthly reports pertaining to AMS cases.
Required to be on standby for case activation on weekends and nights.
Adhoc assistance in the Charity's events.
Requirements
Minimum Diploma in Social Work or related disciplines.
At least 2 years of relevant experience.
Mature, independent, and compassionate in eldercare.
Good understanding of Social Service and VWO settings.
Proficiency in relevant software applications for documentation and reporting.
Must possess own vehicle. Transport allowance will be provided.
Good command of spoken and written English and Chinese.
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