This is an IT support group | 6 Months Contract Customer Experience Officer
2 days ago
Call Centre / Customer Service Experience
Mon - Fri (8.30am - 6pm)
CBD (Near to MRT)
6 Months Contract - Subject to Extension or Conversion depending on performance
Responsibilities:
Attend to enquiries
Handle inbound and outbound calls, and sometimes email
Proper recording of conversation with customer in the CRM system
Achieve / Exceed individual and team KPIs set by the management
Maintain a positive and helpful approach in interactions with all customers
Any other related ad-hoc duties as assigned
Requirements:
Possess
Call Centre / Customer Service
experience
No experience is welcome to apply & training will be provided
Good communications and interpersonal skills
Customer service oriented
Good team player and able to work independently with minimal supervision
Able to commence work immediately or with short notice
Able to commit for 6 months
Additional Information:
Reason for leaving each past & current employment
Salary drawn for each past & current employment
Expected Salary
Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
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