Business Analyst
5 days ago
Business Analyst – Contact Centre Operations (Work Location – Jurong)Job Purpose Use data and business analysis to improve contact centre processes, systems, and customer experience. Job Responsibilities Gather and analyse operational data to identify process gaps and improvement needs. Build reports and dashboards to track KPIs and support decision-making. Translate business requirements into clear documentation for projects and enhancements. Collaborate with stakeholders and vendors to improve workflows and system performance. Support testing, validation and deployment activities to ensure successful system enhancements. Job Requirements Degree in business, analytics, IT or related field; strong analytical foundation. Minimum 2 years' business or data analysis experience within operations or service environments. Able to translate business needs into requirements, workflows, and improvement actions. Proficient with data tools such as Excel, Tableau, Power BI or SQL. Experience with system testing or technical enhancements (e.g., .NET, SQL) is an advantage. The successful Business Analyst must possess strong analytical and problem‐solving skills, with the ability to translate business needs into requirements and actionable improvements. If this role matches your skills or you'd like to learn more, connect with us today at - you'll be joining a forward‐thinking organisation focused on process improvement and customer experience excellence. PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R (Naveen Vasudevan)By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. #J-18808-Ljbffr
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Business Analyst
8 hours ago
Singapore Novel Sunkris Business Solutions Pte Ltd Full time**Job Purpose**: IPB Singapore is seeking a Business Analyst with eSignature SaaS platform knowledge such as DocuSign combined with SharePoint Online solutions experience to join us in our Digital Initiatives Team. The Business Analyst analyzes business processes and applicable automated systems and analyses As-Is systems and provide To-Be solutions. This...
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IT Business Analyst banking
8 hours ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**Required - **Business Analyst (Banking Domain) **Location - Singapore** **Experience **- 6+ years **JD / Technical Competencies: - SQL report writing experience with deep data model knowledge and able to develop complex queries across multiple tables. - Bachelor’s degree or the equivalent combination of education and experience is required....
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Business Analyst
2 weeks ago
Singapore 3 CUBED BUSINESS CONSULTING PTE. LTD. Full timeRoles & Responsibilities Business Analyst -
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Business Analyst
6 days ago
Singapore i2s Business Solutions Pte Ltd Full timeWE are looking for BUSINESS ANALYST for Singapore location. Technical Requirements An essential part of this role is working with a wider team on projects relating to carbon reporting, compliance and low carbon roadmaps. - Carbon appraisals including estimating carbon intensities - Carbon management including facilitation and advise on carbon abatement...
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Salesforce Business Analyst
2 weeks ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**Job Description**: Job responsibilities: - Meet with stakeholders/end-users to understand their needs, problems, and desired outcomes; Document findings in clear and concise report including (but not limited to) preparation of business case, scope documentation or functional requirements - Work with developers and technical/solution architects to define...
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Business Analyst
2 days ago
Singapore 3 CUBED BUSINESS CONSULTING PTE. LTD. Full time**Job Requirement**: - Knowledge of Banking Payment Systems and/or Banking Domain. - Knowledge of ISO 20022 and SWIFT formats, payment schemes. - To undertake business analyst roles covering SDLC phases (requirements, specifications, test cases, and implementation) using AGILE methodology of delivery - Liaising with business teams, colleagues, third party...
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Singapore Novel Sunkris Business Solutions Pte Ltd Full timeJob Description Job Purpose: As a member of the Regional Business Transformation and Divestiture team, the key objective of this role is support the Entitlements review workstream and other Analysis and further deep-dives. These require close coordination and driving projects with various regional and country functions - and in some cases, global teams to...
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Business Analyst
2 weeks ago
Singapore Epergne Solutions Full timeOverview Get AI-powered advice on this job and more exclusive features. Job Role: - Business Analyst Experience : - 7-9 Years Gather, analyze, and document business requirements from stakeholders. Translate business needs into functional and technical specifications . Support solution design, testing, and user acceptance activities. Collaborate with...
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Business Analyst
1 week ago
Singapore AvePoint Full timeOverview AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division. What will you be doing?The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities,...
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Business Analyst
1 week ago
Singapore AvePoint Full timeDescription Overview AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division. What will you be doing?The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis...
