Salesforce Business Analyst

6 hours ago

Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

**Job Description**:
Job responsibilities:

- Meet with stakeholders/end-users to understand their needs, problems, and desired outcomes; Document findings in clear and concise report including (but not limited to) preparation of business case, scope documentation or functional requirements
- Work with developers and technical/solution architects to define functional and technical specification for the new systeM/Functionality/enhancements; Write user stories and develop sample process flows to illustrate solutions.
- Translate technical limitations to the end-users and collaborate to find alternative workarounds.
- Track progress against deadlines and identify and highlight risks, ensuring proper communication within the project team.
- Develop and conduct test plans, work with developers to validate functionality and facilitate user acceptance testing.
- Analyse feedback from end users, document and collaborate with developers for improvement.
- Create, update and maintain documentation of business processes, workflows and user guides.
- Part of a scrum team and he/she will participate in sprint planning session and daily standup meetings by providing business goals and priorities.
- Forge strong working relationship with business stakeholders to handle their new requests, operational issues, or queries.

**Requirements**:

- Salesforce Administration Certified
- Experience working in an Agile/SAFe Environment
- Knowledge or understanding of project lifecycle.
- Knowledge or working experience in logistics is preferred but mandatory.
- Excellent communication and active listening skills with people from diverse culture and background.
- Strong documentation and writing skills
- Excellent analytical and problem-solving capabilities.
- Strong sense of ownership for project/tasks and responsibility.
- Always begin with an end in mind with strong desire to make our customers happy.

1 - 2 years of experience as Salesforce Business Analyst.

This is one year renewable contract

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