Customer service
7 days ago
Customer Service & Telemarketing Executive Job Description Maintain a positive, empathetic, and professional attitude toward customers at all times Handle customer’s concerns positively and professionally Provide timely support to customers through available communication channels such as inbound, outbound calls, email, live chat and social media Meet all key performance indicators set by the company and client Requirements Has relevant experience in online travel agency platforms, airline projects, or e-commerce platforms. However, fresh graduates are welcome Sales-oriented with proven experience in telesales or a related field would be an advantage Candidate must possess at least SPM and above Fluency in English and Mandarin is a MUST Required skills: Microsoft Office (Word, Excel, Power Point) Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills Must be willing to work rotation shift when needed Your application will include the following questions: What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? How many years' experience do you have in telesales? How many years' experience do you have as a customer service agent? Benefits Fun and dynamic working environment Attractive remuneration and good benefits Comprehensive medical and insurance coverage Relaxing and supportive workspaces Engaging activities and recognition programs Outstanding career advancement opportunities Caring and positive work culture Convenient location with direct access to public transport (next to LRT Dang Wangi) Flexible working arrangements Fast growing outsourcing company About Us VPO SERVICES - Together, we can achieve more We are a leading Business Process Outsourcing (BPO) company, providing customer-centric business process services. Our network of delivery centers are spread across South East Asia, Singapore, the Philippines, Taiwan and China. At VPO, our THREE main pillars are: Virtue: Moral excellence Prestige: To possess high reputation Outstanding: We aim to provide outstanding results Our mission is to achieve customer excellence with sustainable talent development. Our Services Portfolio Includes: Customer Care Business Support Troubleshooting Customer Management Data Processing & Transaction Processing We endeavor to transform from being an outsourcing company to a trusted business partner – by keeping our focus on delivering value. We focus on improving customer experience, simplifying business processes, increasing productivity and creating a positive revenue impact. #J-18808-Ljbffr
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Customer service executive
3 weeks ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
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Customer service executive
2 weeks ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
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Customer Service Representative
4 weeks ago
Singapore National Service Resort & Country Club Full timeJob SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...
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Customer service manager
4 weeks ago
Singapore RMS MARINE & OFFSHORE SERVICE Full timeROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...
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Service engineer-msim
1 week ago
Singapore Interstate AC Service Full timeJoin our high caliber Maritime Simulation team as a Service Engineer!Kongsberg Digital (KDI) is a provider of next generation software and digital solutions to customers within maritime, oil & gas, and renewables & utilities. The company consists of more than 1000 employees worldwide including software experts with leading competence within internet of...
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Customer relationship executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE Full timeJob Title: Customer Relationship Executive - BYD / Denza Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty claims. Troubleshoot and resolve...
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Service advisor
1 week ago
Singapore Harmony New Energy Auto Service Full timeJob Title: Service Advisor (BYD/Denza)Location:Ubi / 5.5 days work week Department:Aftersales Department Key Responsibilities: Customer Interaction:Greet customers promptly and professionally, understanding their service needs. Clearly communicate repair recommendations and service options. Answer customer questions regarding their vehicle's condition,...
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Customer service officer
1 week ago
Singapore Kelly Services Full timeCustomer Service Officer - Administration & Customer Service Location: Singapore West Work Type: Permanent Job Responsibilities: Responsible for handling incoming and outgoing calls to ensure customer’s queries, appointments and referral of services are answered professionally. Follow-up with difficult customer calls, complaints and manages service...
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Customer service officer
3 weeks ago
Singapore CALLIOPE ADVERTISING AGENCY Full timeJob Responsibilities Handle customer enquiries via phone, email and chat tools in a professional and timely manner. Efficiently resolve customer complaints and issues to ensure customer satisfaction. Maintain and update customer records in database. Provide accurate information about products and services. Co-operate with other departments to ensure smooth...
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Customer service officer
3 weeks ago
Singapore CALLIOPE ADVERTISING AGENCY Full timeJob Responsibilities 1. Handle customer enquiries via phone, email and chat tools in a professional and timely manner. 2. Efficiently resolve customer complaints and issues to ensure customer satisfaction. 3. maintain and update customer records in database. 4. provide accurate information about products and services. 5. co-operate with other departments to...
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Customer service officer
2 weeks ago
Singapore CALLIOPE ADVERTISING AGENCY Full timeJob Responsibilities 1. Handle customer enquiries via phone, email and chat tools in a professional and timely manner. 2. Efficiently resolve customer complaints and issues to ensure customer satisfaction. 3. maintain and update customer records in database. 4. provide accurate information about products and services. 5. co-operate with other departments to...
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Customer contact services
1 week ago
Singapore This Is An IT Support Group Full timeJob Description The successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers....
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Customer service executive
2 weeks ago
Singapore CPO PTE. LTD. Full timeCPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive. As a Customer Service...
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Customer service manager
3 weeks ago
Singapore PS Energy Pte Ltd Full timeThe Customer Service Manager will oversee our customer service team in providing quality customer service for our clients, developing ways to streamline the customer service process, and supporting smooth & efficient functioning of daily sales operations. Main Activities: Supervising the daily operations of the customer service team Create and maintain...
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Customer service manager
3 weeks ago
Singapore RUNSUN CLOUD PTE. LTD. Full timeAbout Us: We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore. Job Summary: As the Customer Service Manager based in Singapore,...
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Customer Service Manager
4 weeks ago
Singapore United Overseas Bank Full timeCustomer Service ManagerAt United Overseas Bank, we are seeking a skilled Customer Service Manager to lead our customer information team. In this role, you will be responsible for managing the day-to-day activities of the team, ensuring seamless customer service delivery and fostering strong relationships with our customers.Key ResponsibilitiesManage and...
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Customer Service Coordinator
7 days ago
Singapore Royal Ocean Marine Full timeJob Title: Customer Service CoordinatorAbout the Role:We are seeking a highly skilled and customer-focused CUSTOMER SERVICE COORDINATOR to join our team at Royal Ocean Marine. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely resolution of customer inquiries, and contributing to the...
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Customer Service Manager
1 month ago
Singapore RUNSUN CLOUD PTE. LTD. Full timeRoles & ResponsibilitiesAbout Us:We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.Job Summary:As the Customer Service Manager...
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Customer Service Representative
4 weeks ago
Singapore Flintex Consulting Pte Ltd Full timeJob DescriptionThis role has to promptly & professionally attend to the customers when they walk into our service centers. The ideal candidate will coordinate the front line operation, book appointments, and provide general administrative support. They will handle first-level complaints, assist Service Advisors & Call agents in ensuring a smooth operation of...
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Customer Service Executive
1 month ago
Singapore HAN ACADEMY PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for individuals with positive and outgoing personality willing to take up our front line customer service position. You will be working in the front line providing quality service to customers, handling their transactions and responding to their queries. Your responsibilities will include: Attend to customers’...