Customer Service Executive

7 days ago

Singapore SUCCESS HUMAN RESOURCE CENTRE PTE. LTD. Full time

2 years contract (renewable)Up to $3200Mon – Fri: 8am - 5.30pm Hillview Link (near Cashew MRT)Job Responsibilities You will work as part of the National Service Registration and Enlistment team to analyse, investigate and coordinate with stakeholders to manage cases. You would also need to interact with appellants to clarify information, provide advice, instructions and manage expectations. You will be required to prepare submission and reports, and to make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure Provide operational and administrative support to the pre-enlistment medical activities and the related support services Receive cases, analyse the background and follow up actions required Communicate with appellant where required, and with internal stakeholders for necessary actions Correspond with various agencies to retrieve data and inputs necessary for case resolution or submission. Ensure that responses adhere to process flows. Conduct investigation on process gaps to determine root cause and provide advice for rectifications. Liaise with business process owners, ground users and system technical teams to rectify or improve process gaps. Support, conduct audit and track submission of reports. Provide clear and concise advice and responses to the queries raised via phone call and/or email. Carry out administrative tasks to ensure processes are complete. Period 2 years contract (renewable)Location Hillview Link (near Cashew MRT)Working hours Mon – Fri: 8am - 5.30pm Salary Up to $3200Job Requirements Energetic individual who can work well independently and as part of a team. Track record of customer service experience and competency Excellent communication and interpersonal skills Able to handle different types of customers and complex cases Strong analytical and problem-solving skills Proven leadership skills will be an advantage Meticulous with keen attention to details, highly disciplined, service-oriented and good team player Proficient in Microsoft Office applications (Excel & Word)Polytechnic Diploma/Degree Interested applicants, kindly email your detailed resume ( MS Word format is preferred): (Reg No: R )Please ensure that applications sent through email are no bigger than 1Mb . We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified. Success Human Resource Centre Pte Ltd (EA License Number: 97C4832 )160 Robinson Road, #13-07/08/09 SBF Center, Singapore T: | W: ðŸ"§#J-18808-Ljbffr

  • Assistant Port Ecosystem Executive

    1 week ago

    Singapore Customer Service Full time $40,000 - $60,000 per year

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

  • Customer Service Executive

    2 days ago

    Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...

  • Project Host

    1 week ago

    The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $1,500 - $2,000 per year

    Job Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...

  • Customer Service Executive

    2 days ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time $30,000 - $40,000 per year

    Job Title: Customer Service Executive - BYD/Denza 5.5days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Assist in booking appointments for customers.Troubleshoot and resolve customer issues and complaints in a timely manner.Coordinate with internal departments, including...

  • Customer Service Executive

    6 days ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...

  • Customer Service/operation Executive

    1 week ago

    Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    **Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...

  • Customer Service

    3 days ago

    Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time

    **Job Description / 职责描述：**: - Minimum GCE 'O' Level / Diploma in Business, Retail, or related field - At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role - Able to identify and describe common watch issues (e.g., timekeeping problems, water...

  • Sales & Service Associate

    2 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate-reservation Sales

    6 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...

  • Executive Services Assistant

    1 week ago

    Singapore Keller Executive Search Full time $48,000 - $55,000 per year

    This is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior executives,...