Assistant Restaurant Manager

7 days ago


Singapore JOBSTATION SERVICES PTE. LTD. Full time

Job Description Supervise and coordinate the service team to ensure efficient and courteous service to guests. Welcome and seat customers, present menus, and make recommendations on Taiwanese dishes and beverages. Ensure staff have thorough knowledge of the menu, including ingredients, preparation methods, and cultural background of Taiwanese cuisine. Take guest orders accurately, coordinate with kitchen staff, and ensure timely delivery of food and beverages. Monitor the dining floor to anticipate guest needs, resolve issues, and maintain a pleasant dining environment. Train, guide, and motivate service staff in customer service and restaurant procedures. Assist in managing reservations, table arrangements, and special requests. Ensure compliance with hygiene, health, and safety standards in the restaurant. Handle guest complaints or feedback professionally and escalate when necessary. Support restaurant manager in stock control, staff scheduling, and daily reports. Requirements Proven experience as a Captain/Head Waiter or senior service staff in a restaurant, preferably in Taiwanese or Asian cuisine. Strong knowledge of food and beverage service standards. Good communication and interpersonal skills with a customer-oriented attitude. Leadership ability to supervise and motivate staff. Ability to work in a fast-paced environment and handle pressure. Willingness to work shifts, weekends, and public holidays. Basic knowledge of Mandarin will be an advantage to interact with native-speaking guests. #J-18808-Ljbffr



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