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2 weeks ago
Overview Basic + 1k transport (if own car) + VB 5 days work week, West area AL start from 16 days Customer Consultant (Service Contract Sales) x 1Responsibilities: Responsibilities: Customer Consultant (Service Contract Sales) x 1Act as customers representative and main contact for all matters. Manage a portfolio of accounts, identify key customers, and develop action plans to grow accounts. Work with Technical Support Team to provide solutions that meet customer needs. Identify opportunities with existing/new customers and update them on Service Value-Added Offerings. Prepare proposals, coordinate processes, and ensure high customer satisfaction and strong relationships. Drive customer growth and loyalty through continuous support and assistance. Resolve complaints by investigating issues with stakeholders and recommending solutions. Organize regular Service Reviews with customers and Ops team on critical issues. Understand customer/market needs to determine pricing and selling strategies. Prepare and review contract terms, present proposals, and provide market/competitive feedback. Perform other relevant duties as assigned. Responsibilities: Retrofit (Technical/project-based sales for equipment replacement) x 1Perform project design (equipment selection/sizing) and development per customer specs. Understand HVAC scope to bid, conduct site surveys/measurements, and attend pre-bid walkthroughs/clarifications as required. Assist Manager in developing project plan, budget, and schedule. Coordinate with Sales/Consultants/Management for proposals, tender submissions, clarifications, and contractual documents. Create quotations and follow up for retrofit/service job opportunities. Track project progress, prepare status reports, and ensure delivery within budget, timeline, and specs. Drive cost-reduction initiatives while maintaining quality/productivity. Source, liaise, and negotiate with suppliers/vendors; compile and assess quotations, prepare costing sheets. Maintain strong relationships with subcontractors, vendors, and clients. Keep estimating logs, unit costs, and prepare Bill of Quantity. Ensure compliance with company policies and safety regulations. Research and recommend new technologies for project development. Perform other duties as assigned. Requirements Bachelor's degree in Engineering/Building with at least 2 years relevant sales experience in HVAC/ACMV industry is preferred Knowledge in HVAC/ACMV and their components, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage. Strong ability to read, analyze, and interpret engineering and mechanical documents (including drawings, instructions, correspondence, and memos). Proficient in defining problems, collecting data, analyzing facts, and drawing valid conclusions. Strong in communication, interpersonal, negotiation, project coordination, and customer-focused solutions. Able to work effectively under pressure and meet tight deadlines with attention to detail. Adaptable and willing to learn new technologies, tools, and methods to enhance performance. Experience or knowledge in project management is an added advantage. All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Kindly email your resume in a detailed Word format to We regret that only shortlisted candidates will be notified People Profilers Pte Ltd Tel: EA Registration Number: R EA License number: 02C4944EA Personnel: Celeste Wong Xin Yann People Profilers Pte Ltd (PP) is in partnership with Employment and Employability Institute Pte Ltd (e2i) to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers. e2i is the empowering network for workers and employers seeking employment and employability solutions, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to PPs PDPA and e2is PDPA e2i.com.sg/pdpa #J-18808-Ljbffr
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