Business Development Associate, Central Asia

Roles & Responsibilities Reporting to the Business Development Manager, Central Asia. This role is responsible to drive sales, expand market share and increase product branding and awareness for the Company’s best-in-class products and business in Singapore and assigned markets within Central Asia. The individual will participate in clinical cases, cadaver workshops and conferences and will perform equipment in-service maintenance and monitoring. The incumbent will deliver product trainings to internal and external stakeholders e.g. sales team, physicians, clinical users, distributors, etc. to ascertain a solid understanding of AVANOS products, relevant technologies and application. The incumbent supports operating procedures in the hospitals. Job Position Accountabilities / Expectations •Sales and Marketing Development and Execution •Achieve and exceed regional sales and financial budget and operational objectives. •Drive growth on strategic focus products via increasing brand awareness and customer loyalty to Avanos products. •Support on the forecast of the regional financial and sales budgeting. •Closely monitor and gather competitor and market intelligence •Gather customer feedback and resolve issues. Proactively anticipate issues and address potential problems. •Support identification of key growth opportunities, develop and execute innovative programs to drive growth and margin improvement associated with the product portfolio. •Lead commercial, marketing, distributor and customer events and campaigns. •Develop and prepare presentation materials and marketing tools e.g. product presentations, business plan reviews, etc. •Organize and conduct product trainings to direct customers and distributors, not limited to educational and clinical workshops. •Expand network, engage, build and maintain strong relationship with internal and external customers. •Partner with Regulatory Affairs & Quality Assurance (RAQA) and Regional Marketing teams on product launch plan and manage product life cycle. Clinical Support •Support and guide surgeons in the use and best-practice application of Avanos products in the operating theatre environment. •Maintain high level of customer-service standards. Administration •Maintain accurate records of sales activities, customer interactions, and market feedbacks. •Work with Marketing to maintain product catalogues’ accuracy and completeness of information. •Review and escalate product complaints to Sales and RAQA Teams for action. •Support and complete audits. •Complete and maintain compliance in trainings. Ensure compliance and highest integrity. •Manage Agreement/Contract in a timely manner. Education •Candidate with Nursing, Biomedical, Biotechnology or Science background preferred. •Candidate with previous experience in sales or clinical support within the medical devices industry especially in Orthopaedic, would be an advantage. •At least 5 years of experience in related experience. •Track record of profit/margin maximization, revenue growth, execute programs, manage projects and campaigns. •Possess product training experience to clinical users and distributors. •Strong understanding and identification of customers and their needs, clinical environment, competitive landscape and trends. •Experience creating clinical acceptance and drive adoption of new treatments/therapies/technologies. •Broad-based knowledge of medical consumables sales and marketing processes. •Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook) •Experience in SalesForce.com and SAP will be an advantage. •Overseas business travelling will be required. •Supporting operating procedures in the hospitals after office hour, weekends and public holiday from time-to-time is required. Skills •Highly self-motivated, results-oriented with a drive and passion to succeed. •Exceptional people skill and customer service oriented. •Good communication and presentation skills. •Strong collaboration, excellent organizational and time management skills. •Growth mindset with desire to acquire knowledge. •Ability to work under pressure. •Demonstrate highest integrity and professionalism. •Proficient in both written and spoken English. •In-depth understanding of sales and marketing principles and practices. Tell employers what skills you have OutlookCustomer Service OrientedHospitalsTheatreRegulatory AffairsCustomer LoyaltyConsumablesBiotechnologyMedical DevicesMarket IntelligenceNursingPresentation SkillsBusiness DevelopmentProduct LaunchBrand Awareness