
Engineer , Workplace Technology Singapore
4 days ago
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Link to Cookie Policy* **Design, deploy, and configure workplace technology solutions, including audio-visual systems, unified communications platforms, collaboration tools, and meeting room technology.*** **Evaluate new technologies and recommend solutions that enhance employee productivity and experience.*** **Develop and maintain documentation for all workplace technology systems and procedures.**- ****Vendor Management:****
* **Work with technology vendors to evaluate products, troubleshoot issues, and manage service agreements.******Education:** Educational background in Information Technology, Computer Science, Engineering, or a related field.**- ****Experience:****
* **3+ years of experience in a similar role, with a strong focus on workplace technology.**
* **Proven experience with the design, deployment, and support of AV systems (e.g.,Qsys, Shure, Poly).**
* **Solid understanding of unified communications platforms (e.g. Google Meet and Slack).**
* **Experience with collaboration tools and meeting room technology.**
* **Familiarity with network infrastructure and equipment, including Wi-Fi, LAN.**
* **Experience with ticketing systems e.g Jira and ITIL best practices.**- ****Technical Skills:****
* **Proficiency in administering and troubleshooting Windows (Intune) and macOS (Jamf) operating systems.**
* **Knowledge of audio and video conferencing technologies.**
* **Understanding of cloud-based collaboration platforms e.g. Okta**
* **BAU end user support.**- ****Soft Skills:****
* **Excellent problem-solving and analytical skills.**
* **Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.**
* **Ability to work independently and as part of a team in a fast-paced environment.**
* **Strong organizational skills and attention to detail.**
* **Customer-focused mindset with a commitment to providing high-quality service.**
* **Mandarin Speaking - has to read contracts in Chinese + liaise with China counterparts and vendors**
* **Experience in supporting wider APAC markets (greater China, Australia, Japan).**
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Engineer , Workplace Technology
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