Platform & SRE Engineer (Workplace Technology)
14 hours ago
Overview Platform & SRE Engineer (Workplace Technology) at Centre for Strategic Infocomm Technologies (CSIT) — role involves development, integration, and operation of digital workplace platforms and end-user technologies. Apply modern software and security engineering practices, ensure platform reliability via SRE, and manage enterprise tools for communication, collaboration, and identity management. Includes project coordination and support for endpoint devices and IT service desk operations to enhance user productivity and experience. Responsibilities Develop, implement and integrate scalable enterprise end-user and service desk platforms and services, including hardware, software, and SaaS tools, applying engineering best practices across COTS and proprietary solutions Apply modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, automated testing, and version control to enhance platform reliability and agility Ensure platform reliability and Digital Employee Experience (DEX) by administering observability tools, defining and monitoring SLOs/SLIs, and responding effectively to operational issues through proactive troubleshooting and execution of incident response plans Design secure and intelligent platforms by integrating security principles (e.g., access control, encryption, compliance) and managing AI agents for automation and improved digital experiences Requirements (Minimum Qualifications)Degree in Computer Science/Engineering or Electronic/Electrical Engineering Manage device management systems (e.g., MECM, Samsung EMM, WS1, UEM)Manage VDI platforms (e.g., VMware Horizon, Citrix, Azure Virtual Desktop, AWS Workspaces)Administer IAM systems (e.g., Directory services, SSO, MFA)Knowledge with IT service desk platforms (e.g., Jira Service Desk, ServiceNow)Support endpoint security tools (e.g., Trellix AV, DLP, EDR)Support video conferencing systems (e.g., Cisco, Q-Sys, Pexip)Familiarity with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform)Familiarity with advanced observability platforms (e.g., NexThink, ServiceNow)Nice-to-haves Experience in driving continuous improvement in digital employee experience Proficiency in enhancing Digital Employee Experience (DEX) through analytics and automation Strong understanding with workflow automation and service desk analytics Familiarity with modern DevOps practices and tools Exposure in managing AI agents for enterprise automation Note: CSIT is an agency under the Ministry of Defence (Singapore); only Singapore Citizens will be considered. #J-18808-Ljbffr
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Staff Platform
14 hours ago
Singapore Centre for Strategic Infocomm Technologies (CSIT) Full timeOverview Join to apply for the Staff Platform & SRE Engineer (Workplace Technology)role at Centre for Strategic Infocomm Technologies (CSIT) . You will be leading the design, development, integration, and operations of digital workplace platforms and end-user technologies. Drive platform architecture, software and security engineering practices, and site...
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Singapore Centre for Strategic Infocomm Technologies (CSIT) Full timeOverview Platform & SRE Engineer (Database and Search Platform) at CSIT. CSIT develops products to advance the national security interests of Singapore. We use our products in a wide range of operations, including but not limited to Counter-terrorism and Computer Network Defence. Join the CSIT family and use cutting-edge technologies to protect the nation....
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Singapore Centre for Strategic Infocomm Technologies (CSIT) Full timeOverview Platform & SRE Engineer (Database and Search Platform) at CSIT. CSIT develops products to advance the national security interests of Singapore. We use our products in a wide range of operations, including but not limited to Counter-terrorism and Computer Network Defence. Join the CSIT family and use cutting-edge technologies to protect the nation....
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