Customer Success Manager
9 hours ago
Customer Success Manager Location: Singapore-based (Hybrid) with travel opportunities. At Groundup.ai, we aim to empower every workplace to become AI-driven-making cognitive maintenance and operational excellence accessible to all. Our mission is to ensure that our clients don't just use our AI tools but also integrate them seamlessly into their daily workflows to reduce downtime, improve performance, and create real-world impact.As we continue to partner with fast-growing companies across manufacturing, aerospace, logistics, and maritime industries, we are looking for driven and customer-obsessed Customer Success Managers to join our mission. This is not your typical CSM role - at Groundup.ai, you are representing the cornerstone of renewals and expansion, driving lifetime value, retention, and growth within our global customer base. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs.You're skilled at deepening relationships with senior stakeholders within the industry and public sector, with organizations like Coca-Cola, Unilever, PUB, and SAF. We ensure our Enterprise clients achieve unparalleled success through our solutions. As trailblazers and innovators for industrial technology, you will lead the team to deliver and communicate ROI, foster long-term partnerships, and drive world-class net revenue retention.You'll work closely with a global team of engineers, product experts, and decision-makers to drive adoption, manage long-term relationships, and unlock growth opportunities. If you thrive on creating impact, solving complex problems, and building strong client partnerships, Groundup.ai is the place for you.We've won multiple prestigious awards and recognitions, but what excites us most is building a better, smarter industrial world-with you on board.Key Responsibilities
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Singapore DENODO Full timeDENODO **Job Description**: The Denodo Customer Success Manager will act as the main interface point with customers and partners to ensure customer’s success using data virtualization in an enterprise environment. Responsible for supervising a group of customers from the business and technical side. This involves maintaining and developing customer...
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Customer Success Manager
1 week ago
Singapore ONEOCEAN MARITIME SOLUTIONS PTE. LTD. Full time**JOB SCOPE Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving considerable value from our service and continue to purchase on a recurring basis. As such, we need a team of Managers with the sole objective of ensuring success for our customers. The Customer Success Manager owns the...
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Manager, Customer Success
3 days ago
Singapore Clarivate Full timeInformation Blurb The Manager of Customer Success drives overall customer satisfaction and retention for the Academia & Government organization for Ex Libris Library Software customers that form part of Clarivate. The Manager will lead the team of Customer Success Managers responsible for ensuring customers achieve value with their Library Software...
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Customer Success Manager
1 week ago
Singapore Glassbox Full timeSingapore - Customer Success - Full-time - Intermediate Glassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth...
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Customer Success Manager
5 days ago
Singapore EngageRocket Full timeCustomer Success Manager at EngageRocket Drive meaningful change in workplaces through data-driven insights: At EngageRocket , we help organisations create great workplaces with exceptional leaders by enabling continuous employee listening and actionable insights. We're looking for a Customer Success Manager (CSM)with strong project management experience who...
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Customer Success Manager
6 days ago
Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full time**Performance of Duties** 1.1 The Employee shall serve the Company as **Customer Success Manager**or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience. 1.2 The Employee shall perform the following duties, including but not limited to: - Manage...
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Customer Success Manager
2 weeks ago
Singapore X0PA AI Full timeJoin to apply for the Customer Success Manager role at X0PA AI Join to apply for the Customer Success Manager role at X0PA AI X0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of...
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Customer Success Manager
5 days ago
Singapore TRSS Full timeThe Customer Success Manager is responsible for building and nurturing long-term relationships with customers in Asia to drive engagement, adoption, and satisfaction with our solutions. About the Role In this opportunity as a Customer Success Manager, you will: Cultivate and sustain strong relationships with customer
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Customer Success Manager
5 days ago
Singapore BITDEFENDER APAC PTE. LTD. Full time**Bitdefender** **About the Role**: Bitdefender, the technology leader in the security software industry, is seeking for a Customer Success Manager for the SEA/ANZ market to join it’s rapidly growing the Global CSM Team. The CSM at Bitdefender plays a pivotal non-commercial role centered on maximizing customer satisfaction, retention, and growth. Acting...
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Customer Success Manager
1 week ago
Singapore Glassbox Ltd. Full timeGlassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth scale-up that has most recently acquired a strong player in the...