
Expert Technical Support Role
3 days ago
Technical Support Specialist
The Technical Support Specialist role involves providing expert technical assistance and support to customers, encompassing troubleshooting software and hardware problems, creating comprehensive technical documentation, and supporting new product certifications and renewals.
Key Responsibilities include:
- Providing pre-sales support and consultation to customers
- Diagnosing and resolving software and hardware issues
- Offering technical guidance for inquiries and problems related to computer systems, software, and hardware
- Creating detailed technical documentation and manuals to facilitate collaboration among team members and users
- Supporting new product certifications and renewals
- Providing support on warranty entitlement and claim systems
Successful candidates will possess a strong background in computer science, IT, or engineering, with a minimum of 3-5 years of hands-on experience. Proficiency in Microsoft Office applications and exceptional problem-solving and analytical abilities are also essential.
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Expert Technical Support Role
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Singapore beBeeExpertise Full time $3,800 - $4,200Technical Support SpecialistThe Technical Support Specialist role involves providing expert technical assistance and support to customers, encompassing troubleshooting software and hardware problems, creating comprehensive technical documentation, and supporting new product certifications and renewals.Key Responsibilities include:Providing pre-sales support...
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Expert Technical Support Role
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IT Technical Support Role
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Senior Technical Support Expert
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Senior Technical Support Expert
3 days ago
Singapore beBeeTechnical Full timeJob Title: Senior Technical Support Expert About the Role We are seeking a Senior Technical Support Expert to provide technical support for customers, troubleshooting and repairing network equipment. This is a challenging role that requires strong technical knowledge and excellent communication skills. Key Responsibilities Provide technical support...