Contingent Staff

1 week ago

Singapore National University of Singapore Full time

National University of Singapore – School of Continuing and Lifelong Education (SCALE)Position: Contingent Staff (Temporary), Academic Programmes Office (APO)School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS' lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future. Through SCALE, working adults (professionals, managers and executives), companies looking to up‐skill/re‐skill their workforce, and youths exploring quality tertiary education options have access to NUS' suite of innovative, world‐class continuing and lifelong education offerings. Drawing on unparalleled access to the multi‐disciplinary expertise of 15 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part‐time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates, diplomas or degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency. About The Role To augment our manpower resources in the School, we are looking for suitably qualified candidates to join our Academic Programmes Office. Reporting to the Head (Strategic Engagement & Initiatives) and Head (Undergraduate Programmes), the incumbent assists in a wide range of administrative duties that need to be executed in an effective and efficient manner to support the smooth functioning of the unit. This role is offered on a 5‐month fixed‐term contract basis. Key Duties & Responsibilities Support application and admissions processing for the undergraduate, professional/continuing education programmes, and modular/stackable courses Maintain and update a knowledge base/FAQs to ensure consistent guidance on admissions, enrolment, funding, schedules, and credential pathways Provide end‐to‐end support for APO‐related events, including event logistics Draft learner notices and Electronic Direct Mailers (EDMs)Serve as frontline contact for prospective and current learners via emails, walk‐ins and phone Undertake other duties as assigned Qualifications Minimum GCE 'O' Levels or equivalent Strong interpersonal skills, good verbal and written communication abilities, and a positive work attitude Demonstrated ability to provide good customer service IT savvy with proficiency in MS Office applications Strong organisational skills and ability to effectively manage multiple tasks and prioritise workload A collaborative team player who thrives in a fast‐paced environment and is meticulous in their work Able to commit to the entire duration of the required assignment Any relevant work experience in customer service, administration, or a similar field would be advantageous A copy of academic certificates and transcripts from GCE O‐level onwards should be uploaded via the online application portal. More Information Location: Kent Ridge Campus Organization: School of Continuing and Lifelong Education Department: Academic Programmes Office #J-18808-Ljbffr

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