Senior Director, Team Head, International Banking
5 days ago
Senior Director, Team Head, International Banking
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Senior Director, Team Head, International Banking
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Job Purpose
Maximize new business/acquisition/referral opportunities and deepen existing customer relationships to the specified service standards for the Priority Clients segment.
Implementation And Oversight Of The Below Individual Responsibilities
Conduct professional, consultative financial analysis and profiling sessions with customers to meet their financial needs/objectives.
Foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
In consultation with the PB team manager/branch manager/PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.
Participate in marketing and promotional activities for customer acquisition.
Source and call on individual prospects.
Provide quality, efficient after-sales services.
Manage anti-attrition and retention of clients.
Organize and conduct sales presentations to groups, clubs, associations, companies, and other organizations.
Solicit referrals from other parts of SCB e.g. RMs from C&I, staff, etc.
Comply with all applicable money laundering prevention procedures and report any suspicious activity to the Transaction Monitoring Unit.
Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Key Measurables
Agreed individual sales target.
Agreed service standards to customers.
Operation control and sales compliance.
Strategy
Awareness and understanding of the Group's business strategy and sales model appropriate to the RM role.
Job Responsibilities
Business
Awareness and understanding of the wider business, economic, and market environment in which the Group operates.
Processes
Responsible for executing sales targets.
People & Talent
Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels, and Operations Team.
Risk Management
The ability to stay compliant with the regulated role governed by MAS.
Governance
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
Lead the Singapore CPBB International Banking Team to achieve the outcomes set out in the Bank's Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Treasury, Investment and Insurance Specialists, SCB China RMs.
Other Responsibilities
Embed Here for good and Group's brand and values in Singapore CPBB International Banking Team.
Perform other responsibilities assigned under Group, Country, Business, or Functional policies and procedures.
Our Ideal Candidate
Understands the core concepts, principles, processes, or procedures of Wealth Management and Banking.
CMFAS Exams.
Experience in Managing North Asia Market.
Good understanding and command of Mandarin as the incumbent will be supporting the Chinese market.
5+ years of experience in Banking.
Role Specific Technical Competencies
Agreed individual sales target.
Agreed service standards to customers.
Operation control and sales compliance.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
What We Offer
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days).
Flexible working options based around home and office locations.
Proactive wellbeing support through a market-leading digital wellbeing platform and development courses.
A continuous learning culture to support your growth.
Being part of an inclusive and values-driven organization that embraces and celebrates our unique diversity.
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