Engineer, Mobile Messaging

2 days ago

Singapore Singtel Full time

Engineer, Mobile Messaging & Security Ops (Networks) Engineer, Mobile Messaging & Security Ops (Networks) role at Singtel At Singtel, we believe in a vibrant, diverse and inclusive workforce where background and life experience help us innovate and create strong connections with our customers. We strive to ensure all practices are non‑discriminatory and provide a fair, performance‑based, inclusive and collaborative work culture. Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020. Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated and Fixed services (Broadband, TV and Telephony) for our customers. Responsibilities Independently perform patch update testing, verification, and implementation for operating systems, software, and security on the testbed system, and execute Methods of Procedure (MOP) in Production system during maintenance windows. Coordinate and execute disaster activities promptly during service disruptions to minimize downtime and revenue loss. Maintain detailed and up‑to‑date documentation for procedures and configurations. Collaborate with stakeholders to ensure operational and cybersecurity requirements are met. Perform system, service, and security audits to maintain compliance. Engage with vendor support teams to diagnose and resolve technical problems. Work with stakeholders to align with operational and cybersecurity requirements. Develop playbooks and scripts to enhance operational efficiency. Collaborate with interdisciplinary teams to define objectives for Artificial Intelligence (AI) and Machine Learning (ML) initiatives. Analyze data and perform data labelling to enhance model accuracy. Implement changes and optimizations to AI/ML algorithms to enhance functionality. Lead and support the daily operations of Mobile Messaging Platform and resolve customer support issues. Skills for Success Degree in Engineering with a major in Computer Science, IP Networking, or Telecommunications/Mobile Communication. Preference for candidates with certifications in Networking (e.g., CCNA/CCNP), Network Security and Artificial Intelligence & Machine Learning (AI/ML). Knowledge of programming and scripting such as Python, Bash. A good understanding of network protocols (DNS, TCP/IP, SMTP, HTTP/HTTPS), UNIX/Linux system internals (kernel, drivers, file systems, virtual memory) and Firewall operations. Experience implementing, operating, and supporting open‑source tools for system and security monitoring on UNIX/Linux platforms, ansible, Microsoft Copilot. Experience with cloud computing platforms and technologies. Knowledge of 4G, and 5G telecommunications technologies, protocols, and standards. Rewards that Go Beyond Full suite of health and wellness benefits Ongoing training development programs Internal mobility opportunities Are you ready to say hello to BIG Possibilities? Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career Seniority level Entry level Employment type Full‑time Job function Engineering and Information Technology Industries Telecommunications #J-18808-Ljbffr

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