Hotel Duty Manager
5 days ago
Working Location:
Sentosa
Working Hours:
Shift Duty
Job Scope:
Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up.
Update and maintain the daily attendance records.
Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing.
Update and maintain all Housekeeping files and records.
Operate the Property Management System (PMS).
Keep track of all VIP arrival and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers.
Control and operate the Communication system for all Housekeeping staff.
Keep track of all special requests for arriving guests and communicate with Housekeeping Supervisor and Assistant Housekeepers.
Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
Print all necessary daily reports and file accordingly.
Requirements:
Diploma in any field, preferably in Hospitality.
Preferred experience in a similar capacity in the hospitality industry.
Team player with a positive attitude, enthusiasm, and initiative.
Knowledge in Opera System.
Ability to lead a team and drive results.
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