Hotel Duty Manager

Summary : Night Duty Manager is the representative of the management ensuring the wellbeing of all guests during their time at the hotel, maintain a high level of host presence throughout and ensure the overall smooth running of the hotel at all times when on duty. Responsibilities: Operations To assist with all departments in times of pressure – where...

Responsibilities Lead and manage front office operations to ensure adherence to organisational standards and procedures Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback Ensure compliance with data...

Roles & ResponsibilitiesThe position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.Primary ResponsibilitiesDelivers the Raffles Hotel Singapore Arrival and Departure...

Roles & ResponsibilitiesDirect, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.Primary Responsibilities:Supervise...

Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

Roles & ResponsibilitiesJob Responsibilities:Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions Work in conjunction with Finance to maintain and minimize levels of account receivables Report on a regular basis to the FOM on the performance of the Front Office...

Roles & ResponsibilitiesJob ExpectationsOverseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure...

Roles & ResponsibilitiesJob Descriptions Supervise, coach and ensure smooth daily operation of the Front Office operation Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival Welcome and bid farewell to...

Roles & ResponsibilitiesJob DescriptionsSupervise, coach and ensure smooth daily operation of the Front Office operation Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest's arrival Welcome and bid farewell to all...

Roles & ResponsibilitiesJob Info: Working Days: 5 days/week OA shift: 7.30am to 5pm / 7am to 4.30pm OB shift: 1 to 10.30pm / 1.30pm to 11pm OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am Location: Sentosa/CentralJob Description: Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other...

Roles & ResponsibilitiesRole DescriptionThis is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and...

Roles & ResponsibilitiesJOB SUMMARYThe Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the...

Roles & ResponsibilitiesDuty EngineerMandarin Oriental Singapore is looking for a Duty Engineer to join our Engineering team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin...

Roles & ResponsibilitiesThe position is responsible for conducting all teams partaking in a guest's arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.Primary ResponsibilitiesDelivers the Raffles Hotel Singapore Arrival and Departure...

Roles & ResponsibilitiesThe position is responsible for conducting all teams partaking in a guest's arrival and departure. This role also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.Primary ResponsibilitiesDelivers the Raffles Hotel Singapore Arrival and Departure ExperienceEnsures...

Roles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Take a step to be a part of this great team as a Front Office Duty Manager. You will be fully responsible for...

Roles & ResponsibilitiesThe position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.Primary ResponsibilitiesManages All Porterage TasksSupervises and participates in the activities of the personnel in...

Roles & ResponsibilitiesThe Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey.Primary ResponsibilitiesExecutes Core Tasks Of The Lobby OperationDelivers the Raffles Hotel Singapore guest experience through a seamless flow...

Roles & ResponsibilitiesJob Details (Here's what you can expect)Deliver goods to assigned hotels and assist in loading and unloading of goods. Send Mobile Team Technicians to hotels and provide assistance to the technicians as instructed/required. Clean, maintain, and upkeep the company's vehicle. Can drive home Able to perform ad-hoc duties as...

Roles & ResponsibilitiesThe Raffles Service Agent delivers friendly and professional service that meets guest's reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining...