(Senior) Executive

1 week ago

Singapore National University Polyclinics Full time

(Senior) Executive / Assistant Manager, Psychological Medicine (Contract)Job ID: 9166Job Function: Administration Institution: National University Hospital Overview: The Executive / Senior Executive/ Assistant Manager/ Senior Assistant Manager will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives for the Women's Emotional Health Service+ (WEHS+) and Promoting Parental emotional health to Enhance child Learning (ProPEL). Primary Job Responsibilities: Operations: Ensure smooth daily operations of programme, partnering with programme leaders to solve system and process problems including administrative and operational matters. Ensure and promote continuous process improvement or review of services and care provided to meet programme's and department's objective. In addition, he/ she will work with other department managers to ensure a positive experience for patients along the continuum of care. Perform data management, collating and maintaining of patient database for clinical and research purpose. Assist in tracking, maintaining and reporting of key performance indicators and provide statistical report and updates on a regular basis. Business Management: He/ She is responsible for achieving the volume and financial targets for the clinical services that he/she is assigned to. He/ She will be responsible for developing, implement and review business plans with Programme Director to ensure goals are achieved. The scope of business management includes annual financial budgeting and regularreviews with Programme Director, and development of new businesses.He/ She is responsible to track, monitor and submit key performance indicators. Review budget on a regular basis. Verify quarterly claim form before submission Customer Service: Assist in recruitment of suitable patients into the programme. Assist in appointment booking and

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