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IT Technical Support

2 weeks ago


Singapore ADECCO PERSONNEL PTE LTD Full time

The Opportunity:
Adecco is partnering with a
public sector agency
to search for an
IT Technical Support .
Role will start off as a
24 months contract assignment .
The Job:
Technical Support & Helpdesk
Serve as the first point of contact for users, providing
basic troubleshooting and technical support
across systems and applications
Monitor and respond to user issues via the
ticketing system
Conduct
routine system checks
and support health monitoring
Document common issues and update the
technical knowledge base
Escalate unresolved or complex issues to the relevant technical teams
Administrative & Financial Coordination
Assist in
procurement processes
and maintain vendor communication
Track
project milestones
and assist in preparing