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About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our operations team, you will be responsible for delivering exceptional customer service experiences to our students and parents.
Responsibilities:
- Conduct administrative and operational tasks to ensure seamless delivery of services.
- Work closely with the Sales enrolment team to achieve greater customer intimacy and satisfaction.
- Identify customers' needs and maintain a continuous high level of customer service delivery and satisfaction.
- Ensure proper check-in management is practiced at the centre.
- Assist with crowd management during peak periods.
Requirements:
- Must have at least 2 to 3 years of working experience in operations and customer service.
- Excellent command of spoken and written English.
- Good communication and interpersonal skills.
- Highly motivated and positive-minded.
- Able to work in a fast-paced environment.
What We Offer:
- Competitive compensation package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service experiences, please submit your application today.
