Document Specialist(customer service executive)

6 days ago

Singapore CAREER CRAFT PTE. LTD. Full time
Roles & Responsibilities

Job Description & Requirements

We are seeking a detail-oriented Customer Service Executive (Document Specialist) to join our team in Singapore. In this role, you will be responsible for managing and processing immigration documents, ensuring compliance with Singapore's immigration regulations, and coordinating with relevant authorities and internal stakeholders

Key Responsibilities


• Manage end-to-end immigration application cycles, from content development to final service delivery

• Liaising with the client to gather all document packages for the client


• Conducting handovers and running through the final document package to the client


• Adept at copywriting to prepare document packages for the clients


• Attend to clients' queries and the completion of the formalities during and postsubmission


• Other duties as assigned by the company

Job requirements


• Candidate must possess at least Higher Secondary/Pre-U/A level/College, Professional Certificate/Nitec, Diploma/Advanced/Higher/Graduate Diploma in any field


• Strong written and verbal communication skills


• Ability to work under tight deadlines

Perks & Benefits


• 5 days' work week


• CDB area near MRT


• Annual increment + AWS + incentive


• Employee medical benefit

**We regret that only shortlisted candidates will be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

EA personnel: Ong Ping Tiong EA personnel Reg

No: R

EA License No: 24C2562

Tell employers what skills you have
Microsoft Office
Microsoft Excel
Verbal Communication
Good Communication Skills
Attention to Detail
Pressure
Microsoft Word
Regulatory Requirements
Customer Service
Able To Work Independently

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