Guest Room Ambassador

8 hours ago

Singapore PARKROYAL SERVICED RESIDENCES PTE. LTD. Full time
The Guest Room Ambassador ensures the cleanliness and orderly presentation of assigned service apartments and maintains a positive overall impression of the hotel in accordance with the hotel's procedures and standards .
Primary Responsibilities
  • Responsible for cleaning an allocated number of apartments set by the Guest Room Team Leader according to working procedures.
  • Clean bedrooms change bed linen, vacuum carpet rugs, mop floors and replenish all guest supplies.
  • Wash bathrooms, wash glasses, replenish all towels and bathroom amenities.
  • Empty rubbish bin.
  • Clean living rooms, vacuum carpet rugs, mop floors and replenish all guest supplies.
  • Clean kitchen and all kitchen appliances and equipment, wash cutleries, crockeries, glasses, cooking utensils, pots and pans.
  • Clean internal windows, door panels and sills.
  • Maintain all Housekeeping cleaning machine and equipment in good working condition.
  • Report to Guest Room Team Leader for any loss and damage to linen, furniture, fixtures and equipment
  • Understand the essential functions of a mobile device or app to update status of apartments
  • Put in and set-up rollaway beds and baby-cots, Deliver electrical plugs or any special requests by guests.
  • Report any repairs and damages in need of maintenance to Guest Room Team Leader discovered in apartments or working areas.
  • Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates. Interacts with guests in a professional and respectful manner.
  • Performs any other duties and special projects as assigned.

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