
Cloud Service Delivery Manager
5 days ago
The Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous improvement.Key Responsibilities: Service Delivery Management - Manage the delivery of cloud services across AWS or Azure environments, ensuring alignment with SLAs and customer expectations. Oversee the daily operations of cloud environments, including incident management, change control, and problem resolution. Act as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and professionally. Cloud Operations and Monitoring- Implement and monitor dashboards and tools (e.g., CloudWatch, Azure Monitor) to ensure real-time health and performance visibility of cloud environments. Proactively identify issues and work with the engineering team to resolve incidents and perform root cause analysis. Lead continuous improvement initiatives to optimize cloud service performance and cost efficiency. Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements. Resource and Capacity Management- Oversee cloud resource allocation and capacity planning to ensure optimal service delivery and performance. Ensure resource adjustments are made in response to forecasted demand and workload trends. Governance, Compliance, and Security -Ensure that cloud services comply with internal policies, standards, and external regulatory requirements. Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics. Maintain documentation related to cloud architecture, operational procedures, and incident records.
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Service Delivery Manager
3 days ago
Singapore LPS Full timeOverview Join to apply for the Service Delivery Manager (Cloud) role at LPS . The Service Delivery Manager (SDM)-Cloud is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud...
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Cloud Service Delivery Manager
5 days ago
Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full timeKey Responsibilities: Manage Cloud Service Delivery - Oversee the end-to-end delivery of cloud services, ensuring adherence to SLAs and operational excellence. Incident and Problem Management - Lead incident resolution, perform root cause analysis, and implement preventive measures to minimize service disruptions. Service Monitoring and Optimization -...
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Senior Service Delivery Manager
2 weeks ago
Singapore CLOUD KINETICS CONSULTING PTE. LTD. Full time**Key Responsibilities**: 1. Service Delivery Management - Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs. - Monitor service performance and implement improvements to enhance efficiency and effectiveness. - Act as the primary point of contact for customers, addressing their needs and resolving...
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Cloud Service Delivery Manager
3 days ago
Singapore ENGGSOL PTE. LTD. Full timeOverview The Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service...
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Cloud Service Delivery- Manager
4 weeks ago
Singapore Adecco Full timeOverview Join to apply for the Cloud Service Delivery- Manager role at Adecco . This role is for an experienced professional to lead cloud operations, manage migrations across AWS and Azure, and ensure security, performance, and cost efficiency at enterprise scale. Key Responsibilities Lead the development and execution of comprehensive cloud migration...
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[LPS] Cloud Service Delivery Manager
2 weeks ago
Singapore LPS Full timeThe Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role collaborates with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous...
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Manager, IT Service Delivery, ETS
2 weeks ago
Singapore Delivery Hero Full time $80,000 - $120,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Cloud Service Delivery Director
2 weeks ago
Singapore Rapsys Technologies Full time**Summary**: **Responsibilities**: - **Service Delivery Management**: - Ensure services are delivered in accordance with contractual obligations, meeting or exceeding service level agreements (SLAs). - Develop and implement service delivery strategies, processes, and procedures to optimize efficiency and effectiveness. - Oversee incident, problem, and...
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Cloud Service Delivery Director
5 days ago
Singapore ENGGSOL PTE. LTD. Full timeCloud Services Delivery Director - In this role, you will lead cloud operations team. This role will be instrumental in driving our cloud strategy, overseeing cloud migrations, and ensuring the ongoing operational excellence of our cloud environments. The ideal candidate possesses a strong understanding of AWS and Azure architectures, a deep commitment to...
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Tencent Cloud Senior Marketing Manager
2 weeks ago
Singapore TENCENT CLOUD SERVICE PTE. LTD. Full time**Responsibilities**: - Responsible for strategic planning and the effective execution of marketing to develop Tencent Cloud’s B2B business in the Southeast Asia region. - Work hand in hand with the sales teams to craft a sales playbook that incorporates well-aligned strategies and resources for sales enablement. - Engage and work collaboratively with...