Banquet Supervisor

1 day ago


Singapore St. Regis Hotels & Resorts Full time

Overview
Banquet Supervisor — St. Regis Hotels & Resorts
Location: The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore
Schedule: Full Time
Position Type: Non-Management
Responsibilities
Ensure staff are working together as a team and maintain grooming and attire according to standards; rectify deficiencies when needed.
Communicate with guests, other employees, and departments to ensure guest needs are met.
Respond to and fulfill any special banquet event arrangements.
Set up banquet areas/rooms with proper cleanliness and appropriate furniture/equipment arrangements.
Inspect and maintain table set-ups for cleanliness and alignment with group requirements and company standards; resolve any issues.
Document pertinent information in the appropriate department logbook.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Develop and maintain positive working relationships; support the team to achieve goals.
Follow all company safety and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; protect company assets and confidentiality of proprietary information.
Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others in a clear, professional manner; answer telephones with appropriate etiquette.
Ensure adherence to quality expectations and standards; read and visually verify information in multiple formats.
Physical requirements: stand, sit, or walk for extended periods; move, lift, carry, push, or pull objects; handle objects weighing up to 50 pounds without assistance and up to 75 pounds with assistance; ability to lift, bend, twist, reach overhead and below the knees, and navigate stairs and ramps.
Perform other reasonable duties as assigned.
Qualifications
Education: High school diploma or GED equivalent.
Related Work Experience: At least 1 year.
Supervisory Experience: At least 1 year.
License or Certification: None.
Be Equal Opportunity
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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