PMO Manager
5 days ago
Position Overview
This resource will be part of the PMO (Programme Management Office) team for the National Programme, which supports the project delivery teams in the area of tracking project performance and risk management, governance, and resource planning. The team also oversees and manages selected programme tracks and project delivery.
Role & Responsibilities
Manage day-to-day activities in the Program Management Office (PMO).
Champion annual work planning reviews with stakeholders, from budget to agreement with users.
Manage and operationalize the demand management process with rigor in governance & compliance.
Streamline SAP reports for end-to-end delivery performance KPIs, from demand utilization to project closure.
Report and analyze delivery balance scorecard KPIs, including budget utilization, and highlight any areas of concern, working with stakeholders for resolutions.
Establish and implement standards and guidelines on project management practices, costing, etc.; coupled with ongoing operational efficiency improvement within PMO functions.
Provide training and guidance related to project management standards and project monitoring.
Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard.
Support program/project audits.
Act as secretariat for meetings with clusters and management.
Prepare status reports for clusters and management.
Requirements
Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
Proficient in Microsoft Office (Word, PowerPoint, Excel) & Automation, MS SharePoint Workflow Automation; hands-on Tableau reporting will be advantageous.
Ability to think strategically; understand, interpret, and apply policies as they apply to IT enablement; apply analytical and creative problem-solving skills.
Well-developed communication, consultation, negotiation, and advocacy skills with a proven ability to establish and cultivate relationships with a variety of key stakeholders.
Proven ability to initiate, manage, and report on programme activities and identify issues affecting the performance outcomes of the project.
Effective information-gathering through meeting facilitation, one-on-one interactions, and/or observations.
Experience with documentation work products including manuals, SOPs, training aides, and process documents.
Ability to manage multiple project activities at the same time and excellent prioritization skills.
Excellent professional written and verbal communication skills, plus effective interpersonal skills.
An active Project Management Professional (PMP) certification (or ability to obtain within 6 months).
Experience with project management methodology and knowledge of the system development life cycle (SDLC).
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