
Administration / Operations Support
3 days ago
We are looking for a reliable and proactive Administration / Operations Support professional to assist in the smooth functioning of our service centre operations. This role supports the General Manager and wider team by managing a variety of administrative and coordination tasks, ensuring efficiency and professionalism in day-to-day business activities. A hybrid work arrangement is available for this role, offering a combination of on-site and remote work.
Key Responsibilities
- Provide comprehensive administrative and operational support to the General Manager
- Coordinate service schedules, update job progress, and manage customer records using internal systems (e.g., Odoo)
- Handle documentation, reporting, and correspondence with precision and timeliness
- Liaise with customers, suppliers, and internal teams in a professional and courteous manner
- Assist with inventory tracking, invoice preparation, and general data entry
- Maintain organised digital and physical filing systems
- Manage internal communications and follow up on outstanding tasks
- Contribute to continuous process improvement and support ad-hoc operational projects
- Minimum qualification: Bachelor's degree in Business Administration or related field
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Strong command of English (spoken and written); proficiency in an additional language is a plus
- Comfortable with technology and digital tools; experience with Odoo ERP is an advantage
- Strong attention to detail and accuracy in all work
- Excellent interpersonal and communication skills
- Proactive and self-motivated with the ability to prioritise and multitask effectively
- Strong organisational skills and a high level of professionalism
- Prior experience in administrative or operations support, preferably in a service-oriented environment
- Familiarity with service centre workflows or technical services industry
- Positive attitude and a willingness to learn and take initiative
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