Manager operations

1 month ago

Singapore Koninklijke Vopak N.V. Full time

Responsibilities: Manage day to day operations of the terminal to ensure quality services and outputs Undertake terminal operations and integrate processes horizontally over multiple shifts with proactive stance in service delivery solutioning Drive all-aspect service excellence by means of elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters Act as the Site Main Controller during emergencies in the absence of Terminal Manager Function as part of the Management Team in a dynamic fashion in driving progress and success for the organisation Lead and investigate incidents, near miss observations, and spearhead all corrective actions Drive understanding and enhancement of the activities in the organisation by means of data analytics and objectives assessments Establish effective communication between customers and internal parties particularly in delivery needs and requirements Ensure site and operations preparedness prior and during customer audits Lead terminal new projects in safe operations and commissioning of new facilities Plan and coordinate plant shutdown maintenance and commissioning back system Support Innovation and POC in Vopak Contribute to the development of annual and longer-term business plans, forecast performance against business key performance indicators, develop business case for new projects and estimate financial and resources required to deliver performance targets Manage department resources on supporting terminal operations or company on ad hoc projects and activities Drive energy and cost saving effort in line with organization sustainability goals Lead Operations manpower deployment, resource planning and shift scheduling, Manage the Operations annual budget plan and quarterly latest estimates reporting, and drive cost-consciousness results in all matters of operations Support in Commercial Inquiry from the Commercial team on the feasibility of a new product or project Monitor and review operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards Take action to improve performance and to resolve non-compliance in accordance with SHE policies, procedures and ensure company’s standards are met Ensure operations employees are trained on SHE and regulatory training to perform their roles effectively Drive for continuous safety performance for operations employees and contractors Ensure that terminal operations meet SHE standards and Proactive SHE Culture, Vopak fundamentals and standards are adhered to by the Operations teams. Lead team discipline in VF and compliance Employ innovative and critical-thinking in optimising processes, procedures and implement initiatives that create value in creating enhanced effectiveness and efficiency in the organisation Create and implement continuous improvement and self-directing organisation that aligns with the values of the Company Act as the Process Owner of all SWP and SWI Act as the Process Owner of Stock Management & Accuracy Ensure the Process Safety Risk Management Manage LOPC and/or Product Contamination / Quality Incidents and mitigation plans Ensure operations procedures are available, regularly reviewed, updated and executed Train on people development and training recommendations to ensure Operations personnel’s competencies Ensure operations employees are competent to perform the assigned tasks Drive organisational development by focusing on people development, organisational discipline and systemising processes and procedures Promote employee engagement opportunities and continually elevate positive organisational team dynamics within and across functions Proactively handle employee relations concerns in the Operations department Ensure in depth and ongoing personal performance review and development planning with all team members Mentor and counsel team members Ensure proper on the job training time and materials for joiners Provide industry, business, product training relevant for the job Ensure appropriate daily team staffing and back-up system Manages, motivates and develops staff in the terminal operations teams Requirements: At least a Diploma and/or degree equivalent with terminal Operations experience 6-9 years of experience in similar role and industry Excellent planning and tactical conceptualisation abilities in operational problem-solving Strong data analysis acumen and ability to transform findings into opportunities for improvement Good knowledge of operations, safety and product knowledge Knowledge of safety, health and environment practices Demonstrated leadership and people management skills Ability to manage conflict effectively and amicably, arriving at a balanced outcome Demonstrated depth and breadth of general managerial experience Positive stakeholder management capabilities with strong communications skills Individuals with dynamism and the desire to work in an intense and demanding environment #J-18808-Ljbffr

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