
order processing assistant
6 days ago
Location : Pasir Panjang
Working Hours: Monday to Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 1:00 PM
Must be available on Sundays or Public Holidays when urgent customer enquiries or operational needs arise.
Job Responsibilities:
1. Email Correspondence & Order Processing
Respond promptly and professionally to customer enquiries, quotation requests, and order placements via email.
Ensure accurate documentation and timely follow-up for smooth transaction processing.
2. Telephone Support
Attend to customer enquiries over the phone with clarity, professionalism, and efficiency.
Provide detailed product information and assist with any order-related concerns.
3. Order Fulfillment & Logistics Coordination
Assist in packing and preparing customer orders to meet dispatch schedules.
Coordinate with warehouse and logistics teams to ensure timely deliveries.
4. Customer
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