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This is an IT support group | Technical Consultant
2 weeks ago
We're on a mission to be a Force For Good, through our People, Products and Purpose. This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics.
We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.
Role Overview:
You play an essential part of the Nuix sales team by proactively assessing the business and technical needs of our current and prospective customers by articulating and demonstrating the compelling value of the Nuix platform. This role owns all technical activities involved in supporting Pre and Post Sales activities, you will work closely with our clients to design, implement, and optimize complex systems across various industries.
This position will be based in our Singapore office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Singapore office for the remaining days of the week.
To be eligible for this role you must be a Singaporean national and have or be able to obtain government clearance.
Key Responsibilities
Proactively assess and understand the business and technical needs of current and prospective customers.
Articulate and demonstrate the value of the Nuix platform through presentations, demos, and tailored solutions.
Lead all technical activities in Pre and Post Sales engagements, ensuring successful implementation and client satisfaction.
Collaborate with customers to design, implement, and optimize complex systems tailored to their industry-specific requirements.
Manage customer engagements involving solutions that span multiple Nuix products, ensuring seamless integration and functionality.
Build and maintain strong relationships with clients by providing technical guidance and support throughout the customer journey.
Stay up to date with Nuix’s evolving product offerings and industry trends to provide the most effective solutions.
Work closely with sales, product, and engineering teams to align solutions with customer needs and business objectives.
Skills, Knowledge and Expertise
Experience in a Sales organization or Software vendor, supporting Pre and Post Sales projects for Enterprise and Government clients.
Proficiency in coding languages such as Java, Python, or Ruby is essential.
Familiarity with RESTful APIs, GraphQL, and Cypher is advantageous.
Expertise with Docker is required; Kubernetes experience is a plus.
Strong technical documentation skills, including system configurations, integration guides, and troubleshooting procedures.
Enterprise-level project experience with solid process, analysis, design, and documentation capabilities.
Excellent interpersonal, verbal, and written communication skills, with the ability to collaborate effectively across time zones.
Proven problem-solving skills, attention to detail, and the ability to manage competing priorities.
Desirable
A focus on eDiscovery and Digital Forensics is highly desirable.
Processing, Exporting and Reviewing data.
Experience with Cellebrite, Axiom, EnCase, FTK, X-Ways or XRY
Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back We welcome all applications and are a flexible employer.
About Us:
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
Nuix Vision
Finding Truth in a Digital World.
Nuix Mission Statement
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Nuix Values
TAKE OWNERSHIP
AND FOLLOW UP
RESILIENT
WE LEARN FROM THE PAST AND ARE OPTIMISTIC ABOUT TOMORROW
UNAFRAID
TO DO THE RIGHT THING, QUICKLY
TEAM NUIX
FIRST AND FOREMOST
HERO OUR CUSTOMERS
AND INNOVATE FOR THEM
We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
About Nuix
We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. We help customers collect, process and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, and with forensic accuracy.
Our users rely on Nuix software to assist with challenges as diverse as criminal investigations, data privacy, eDiscovery, regulatory compliance and insider threats.
Powered by AI.
Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives.
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