Member Engagement Associate

4 days ago


Singapore American Club, The Full time
Job Responsibilities:
Call Centre
  • Attend to all member queries, concerns, feedbacks and requests via phone and email
  • Services includes: issuance of introduction letters, bill inquiries, car registration, driver and helper application, event registration and dining reservations
  • Generate reports as specified by the Member Services Senior Manager
Concierge Desk
  • Welcome members and guests warmly and ensure deliverance of service language (body and verbal language)
  • Attend to all member queries, concerns, feedback and requests via phone, emails and face to face
  • Execute all the opening and closing procedures, desk duties and side duties
  • Services includes: bill

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