Member Engagement Associate

2 weeks ago


Singapore The American Club of Singapore Full time

Job Responsibilities: Call Centre Attend to all member queries, concerns, feedbacks and requests via phone and email Services includes: issuance of introduction letters, bill inquiries, car registration, driver and helper application, event registration and dining reservations Generate reports as specified by the Member Services Senior Manager Concierge Desk Welcome members and guests warmly and ensure deliverance of service language (body and verbal language)Attend to all member queries, concerns, feedback and requests via phone, emails and face to face Execute all the opening and closing procedures, desk duties and side duties Services includes: bill



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