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Operations lead

1 week ago

Singapore ETeam Full time

Direct message the job poster from e Team
Infrastructure/Patching Operations Manager
Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents, changes are responded to in adherence to established processes.
Institute strong governance to lead and direct the infrastructure operational team with standard operating procedures (SOPs) and workflows.
Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines.
Explore new solutions and technologies, integrating learning and recommendations for operational efficiency and continual improvement of the infrastructure for better user experience.
Identify chronic operational and security issues, and ensure they are managed appropriately.
Provide an overview of operational challenges, risks, and opportunities to the leadership team.
Manage and escalate roadblocks that may jeopardize operations, infrastructure, and SLAs.
Oversee the operational personnel’s daily tasking and serve as a mentor to provide leadership to operational personnel.
Requirements
Degree in Computer Science, Information Systems, or related discipline or equivalent experience.
Minimum 5 years of relevant work experience in a similar role, having Patching/Vulnerability management lead experience is mandatory.
Demonstrates broad knowledge of infrastructure technologies, trends, and strategy.
Provide in-depth technical expertise for both tactical and operational initiatives.
Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plans.
Strong knowledge of Information Systems Security.
Working experience in Windows/Linux Operating Systems, Database, Networking, Virtualization, and DWP environments.
Able to work independently and bring efficiency to overall operations.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Information Services
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