
Desktop Support Engineer
2 weeks ago
Job Description
- Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
- Perform troubleshooting for client platform related problems
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
- Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
Skills Required
- Minimum 1 year relevant experience in providing desktop support
- Proficient in Microsoft Windows / Windows XP / Microsoft Office
- Experience in providing desktop support to senior management
To apply please click the Apply button or send us your updated profile to
EA Licence No.:18S9405 / EA Reg. No.:R
Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ to stay up to date on our upcoming roles and events.
Tell employers what skills you haveDesktop Application Support
Troubleshooting
installations
platform
Desktop Administration
Active Directory
Job Descriptions
system
VMware
Desktop Support
Windows Server
Facility management
Networking
Remote Desktop
Servers
Desktop Computers
daily operations
Virtualization
Linux
Service Request
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