Management Assistant Officer

1 week ago


Singapore National University of Singapore Full time

Job Title:
Management Assistant Officer (Housing Services)
Posting Start Date:
20/11/2024
Job Description
• Assist with the pre-opening of new hostel, including taking over the premises, setting up the property and relevant operation systems, and necessary purchases for the hostel operations.

  • Handle day-to-day front counter services including manning the hotline, general mailbox, and walk-in customers.
  • Administer room bookings, including mass check-ins/outs for students, conference delegates, and appointed residential staff (Masters, Resident Fellows).
  • Work with vendors and colleagues to fine-tune the implementation of mobile key solutions for hostel rooms.
  • Manage the booking procedures of common facilities in the student hostel, ensuring these facilities are continually upkept and prepared for the NUS community at all times.
  • Proactively engage with residents and colleagues of the Residential Life (RL) office to ensure their feedback and requests are attended to in a timely manner.

Qualifications
• Diploma in hospitality management with a minimum of 5 years of experience in frontline customer service.

  • Technology-savvy.
  • Proficient in MS Office.
  • Excellent communication and interpersonal skills.
  • Presentable and well-groomed.
  • Positive attitude with excellent teamwork.

More Information
Location:
Kent Ridge Campus
Organization:
University Campus Infrastructure
Department:
Campus Life
Employee Referral Eligible:
Yes
Tenure:
2-year Contract
Job Requisition ID:
25601
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