Management Assistant Officer
1 week ago
Job Title:
Management Assistant Officer (Housing Services)
Posting Start Date:
20/11/2024
Job Description
• Assist with the pre-opening of new hostel, including taking over the premises, setting up the property and relevant operation systems, and necessary purchases for the hostel operations.
- Handle day-to-day front counter services including manning the hotline, general mailbox, and walk-in customers.
- Administer room bookings, including mass check-ins/outs for students, conference delegates, and appointed residential staff (Masters, Resident Fellows).
- Work with vendors and colleagues to fine-tune the implementation of mobile key solutions for hostel rooms.
- Manage the booking procedures of common facilities in the student hostel, ensuring these facilities are continually upkept and prepared for the NUS community at all times.
- Proactively engage with residents and colleagues of the Residential Life (RL) office to ensure their feedback and requests are attended to in a timely manner.
Qualifications
• Diploma in hospitality management with a minimum of 5 years of experience in frontline customer service.
- Technology-savvy.
- Proficient in MS Office.
- Excellent communication and interpersonal skills.
- Presentable and well-groomed.
- Positive attitude with excellent teamwork.
More Information
Location:
Kent Ridge Campus
Organization:
University Campus Infrastructure
Department:
Campus Life
Employee Referral Eligible:
Yes
Tenure:
2-year Contract
Job Requisition ID:
25601
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