Lounge Service Crew

2 days ago

Singapore RUSH Logistics & Services Full time

Key Responsibilities:

  • Meet and greet lounge passengers positively and politely.

  • Clear plates and used cutlery from passengers' tables, politely and promptly.

  • Ensure that the overall cleanliness of the lounge is well maintained.

  • Answer questions about the menu, ingredients, or lounge offerings.

  • Promptly clean all tables, chairs, and sofas, after passengers have vacated the area.

  • Replenish all coolers and bar counters with the necessary drinks and table accessories.

  • Ensure quick and correct order fulfillment and delivery

  • To assist in covering any other job positions, as and when required by the working situation.

  • Handle customer concerns or complaints promptly and professionally, escalating to the supervisor when necessary.

  • Ability to read, write and converse in English.

  • Good interpersonal and communication skills.

  • Good customer service skills.

  • Adaptable to change and a good team player.

  • Physically fit and comfortable with standing for long hours.

  • Comfortable with laborious/physical work.

  • Comfortable with a fast-paced working environment.

  • Training will be provided, no experience needed.

  • May be required to do overtime (OT), when needed

Qualifications & Skills:

  • High school diploma or equivalent preferred.
  • Previous F&B or customer service experience is an advantage, especially in busy or high-traffic areas.
  • Strong communication and interpersonal skills.
  • Ability to work in fast-paced environments and manage time efficiently.
  • Positive attitude and strong work ethic.
  • Must be flexible with shifts, including weekends, holidays, and early/late hours, based on airport operations.

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